check_openmanage: OOPS! Something is wrong with this server, but I don't know what. The global system health status is CRITICAL, but every component check is OK. This may be a bug in the Nagios plugin, please file a bug report.

lois garcia lois at rockyou.com
Mon Sep 26 22:53:11 CEST 2011


I have check_openmanage running successfully on 13 out of 16 Dell R710s. 
I am really puzzled at what is going wrong, as it seems different on each
machine. I have tried different versions of check_openmanage and 
reinstalling the same version of Dell OMSA.

The first eight servers were built from the same Ghost image, and last 
month, one of those servers started showing the check_openmanage error:

UNKNOWN 09-13-2011 17:04:23 7d 1h 7m 54s 4/4 
UNKNOWN: Storage Error! No
controllers found
UNKNOWN: Problem running 'omreport chassis memory': 
Error: Memory object not found
UNKNOWN: Problem running 'omreport chassis fans': 
Error! No fan probes found on
this system.
UNKNOWN: Problem running 'omreport chassis temps': 
Error! No temperature probes
found on this system.
UNKNOWN: Problem running 'omreport chassis volts': 
Error! No voltage probes
found on this system.

I reinstalled the Dell software, fixing the UNKNOWN error, and now have 
this error:

OOPS! Something is wrong with this server, but I don't know what. The 
global system health status is CRITICAL, but every component check is 
OK. This may be a bug in the Nagios plugin, please file a bug report. 

The server is a Dell R710, running Windows Server 2008 R2 Enterprise.

open_manage version:

c:\Program Files\NSClient++\plugins>check_openmanage.exe -V
check_openmanage 3.7.2
Copyright (C) 2008-2011 Trond H. Amundsen
License GPLv3+: GNU GPL version 3 or later 
<http://gnu.org/licenses/gpl.html>
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law.

Written by Trond H. Amundsen <t.h.amundsen at usit.uio.no>

omreport version:
c:\Program Files\NSClient++\plugins>omreport about

Product name : Dell OpenManage Server Administrator
Version      : 6.4.0
Copyright    : Copyright (C) Dell Inc. 1995-2010. All rights reserved.
Company      : Dell Inc.



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