How to have an escalation just respond to criticals and recoveries from criticals only (not warnings)

[Max]

On Sat, Jul 11, 2009 at 2:01 AM, Max<perldork at webwizarddesign.com> wrote:
> So if you put this in a service escalation definition:
>
> escalation_options u,c,r
>
> You will only get a service escalation if the service state recovers
> from an unknown or critical state .. if the state changes to warning
> and then ok, no escalation will be sent.

Sorry, should have said

You will only get a service *recovery* escalation if the service state
changes from an unknown or critical state to OK.

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