Acknowledged by user + Service action url {Fraud?}

[Marc Powell]

On Jan 15, 2009, at 8:28 AM, Palle L Jensen wrote:

> Hello,
>
> I have 2 problems that I am currently working on.
>
> 1. In Nagios Web-interface and when someone acknowledges a problem,  
> the Author (your name) it is pre-populated with “Nagios” and cannot  
> be changed. We would like to be able to populate that with operators  
> that acknowledge the problem.
> - I have looked around on settings and permissions but can’t find  
> any solution.

http://nagios.sourceforge.net/docs/3_0/configcgi.html

Lock Author Names

Format: 	lock_author_names=[0/1]
Example: 	lock_author_names=1

This option allows you to restrict users from changing the author name  
when submitting comments, acknowledgements, and scheduled downtime  
from the web interface. If this option is enabled, users will be  
unable to change the author name associated with the command request.

     * 0 = Allow users to change author names when submitting commands
     * 1 = Prevent users from changing author names (default)

> 2. I wanted to have service action url in the acknowledge notes  
> being sent to operators from Nagios. The host action url works fine,  
> but for the service it does not populate the url in the notes.
> - Below is how my commands look.

>
> ------ For service – this does not work with action url: -------
> notify-service-by-email /usr/bin/printf "%b" "***** CCO Nagios  
> Monitoring 3.0.1 *****\n\nNotification Type: $NOTIFICATIONTYPE$\n 
> \nDate/Time: $LONGDATETIME$\n\nService: $SERVICEDESC$\nHost:  
> $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n 
> \nOperator: $SERVICEACKAUTHOR$\nComment: $SERVICEACKCOMMENT$\nUrl:  
> $SERVICEACTIONURL$\nInfo:\n$SERVICEOUTPUT$" | /usr/bin/mail -s "**  
> $NOTIFICATIONTYPE$ Service Alert: $HOSTALIAS$/$SERVICEDESC$ is  
> $SERVICESTATE$ **" $CONTACTEMAIL$

It does look like you're using the correct(ly spelled) macro. Are you  
sure that the service definition has action_url specified? Can you  
post it? I'd also enable debug mode in nagios.cfg and see if anything  
interesting showed up.

--
Marc


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