Elevated alerts

[Grant Lowe]

Hi James,

I think I understand it a little bit better.  As far as numerical users, do you mean when a page is sent to a paging service, somehow, the user name is converted to, a numerical user that the paging service uses?  That makes sense I guess because you have to have a phone number to call for the page.

As far as the notification tags, do these look correct, with what I'm trying to do?

define contact{
# Email config
...
host_notification_options                     d,u,r,f,s
service_notification_options                  w,c,u,r,f,s
host_notification_commands                    notify-host-by-email
service_notification_commands                 notify-service-by-email
...
}

And the other:

define contact{
# Paging config
...
host_notification_options                     d,u,r,f,s
service_notification_options                  c,u,r,f,s
host_notification_commands                    notify-host-by-email
service_notification_commands                 notify-service-by-email
# host_notification_commands                    notify-host-by-pager
# service_notification_commands                 notify-service-by-pager
...
}



Thanks for hanging in there with me!



----- Original Message ----
From: "jmoseley at corp.xanadoo.com" <jmoseley at corp.xanadoo.com>
To: Grant Lowe <glowe at sbcglobal.net>
Cc: nagios-users at lists.sourceforge.net
Sent: Saturday, January 10, 2009 5:18:29 PM
Subject: Re: [Nagios-users] Elevated alerts

In the 'email' contact config, you need all the service notification
options: w,c,u,r,f,s

This is because you want warning and critical alerts sent to email.

In the 'paging' config, gid rid of the following lines:

host_notification_commands                    notify-host-by-pager
service_notification_commands                 notify-service-by-pager
# Added pager line 01/09/2009
pager                                        glowe at pager.company.com

Then change the service notifications to: c,u,r,f,s

The way you have it now, the paging contact will not get critical alerts.
If your paging email address has a text username (glowe), you need to use
the notify-by-email arguments.  If the user is numerical, then yes, you can
use the notify-by-pager commands.  I mentioned this in my last email.  I've
never researched it, for I've found that if I have a non-numerical user in
an email address and I use the notify-by-pager default CONTACTPAGER macro,
the notification is not sent.


James Moseley




                                                                          
             Grant Lowe                                                    
             <glowe at sbcglobal.                                            
             net>                                                       To 
                                      jmoseley at corp.xanadoo.com          
             01/10/2009 03:01                                           cc 
             PM                        nagios-users at lists.sourceforge.net  
                                                                   Subject 
                                       Re: [Nagios-users] Elevated alerts  
                                                                          
                                                                          
                                                                          
                                                                          
                                                                          
                                                                          






define contact{
contact_name                                  glowe1
alias                                         Grant
contactgroups                                 solaris-admins
host_notifications_enabled                    1
service_notifications_enabled                 1
host_notification_period                      24x7
service_notification_period                   24x7
host_notification_options                     d,u,r,f,s,
service_notification_options                  w,u,r,f,s,
host_notification_commands                    notify-host-by-email
service_notification_commands                 notify-service-by-email
host_notification_commands                    notify-host-by-pager
service_notification_commands                 notify-service-by-pager
email                                        glowe at pager.company.com
can_submit_commands                           1
retain_status_information                     0
retain_nonstatus_information                  0
# Added pager line 01/09/2009
pager                                        glowe at pager.company.com
}

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