max_check_attempts not working for me

[Marc Powell]

On Nov 28, 2007, at 5:59 PM, Jeremy C. Reed wrote:

> On Wed, 28 Nov 2007, Marc Powell wrote:
>
>>> Here is the template I am using:
>>>
>>> define service{
>>> 	name				service-template	; The
>> 'name' of this
>>
>> <chop>
>>>        is_volatile                     0
>>>        check_period                    24x7
>>>        max_check_attempts              3
>>>        normal_check_interval           5
>>>        retry_check_interval            1
>>
>> Assuming this is the template that you have applied to the service in
>> question and you don't override any of the relevant values in your
>> service definition, this should do nearly what you want (it'd be  
>> about 3
>> minutes before notification actually). This is a common configuration
>> and I'm not aware of any bugs related to it ever appearing. Are you  
>> sure
>> nagios was restarted after applying this configuration? That you only
>> have one daemon process running? Are you sure that nagios is reading
>> this file? Are you sure that this template is applied to your  
>> services
>> in question? Are you sure that it's a service notification that  
>> you're
>> receiving and not a host notification?
>
> This is the template we have used for a long time (probably with those
> same settings and over a hundred nagios restarts). I also have  
> similar for
> my host template (but it is "max_check_attempts 5").

Does that one work as expected or are they all 'broken'? If they're  
all broken then I'd hazard that something is still amiss with your  
configuration.

> You mention "3 minutes" above,  but I don't see any indication that  
> it is
> checked multiple times before the notification.

yup. 3 check attempts (max_check_attempts) at 1 minute retry interval.

> What types of logs would I see if it checked but not notifying yet  
> because
> still max_check_attempts-1 to do?

It's displayed in the web interface in the 'Attempts' column or  
Current Attempt if you're looking at a specific service detail. It'll  
be 1/3, 2/3 or 3/3. If you see 1/1 then your template isn't being  
applied as you think it is.

--
Marc

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