Different Notification Intervals and Periods for a Service

[Steve Shipway]

> I have been trying to figure out the best way to go about 
> having different notification intervals, and periods for 
> services that are in a warning verses critical states.

I did this by creating two contacts - one real one for me with notification
via email (which gets things 24x7, warn and critical), and one dummy one,
also for me, with notification via pager outside office hours for criticals
only.  It's a bit more work to maintain, but it gives the different
notification times for email and pager.  If you keep the contact names under
some sort of standard -- we use [username] and [username]-pager -- then its
not too hard to do, and only a few people require pagers in any case.

Steve




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