Suggestions for alerts

[Andreas Ericsson]

Xavier wrote:
> Hi,
> 
> I would like to explain a "people"" problem I'm facing with...
> I'm using Nagios to monitor the whole IT platform inside my company.
> Works perfectly but... (there is always a "but..." ;-)
> 
> Some engineers who receive alerts (sms or mail) would like to 
> receive more "friendly" messages.
> 
> Ex: instead of "swb.bru is down", they would like to receive
> "Master switch @ Colo down, BLES problem? Call +1 xxxxxx"
> 
> Any suggestion?
> 

Attach the manual of the device in question to each and every 
failure-message.

Seriously though. You can use the 'alias' field for hosts instead of, or 
together with, the host_name. The macro is $HOSTALIAS$. As for making 
suggestions to fixes, they should try the neo-cortex. It's a wonderfully 
adaptive tool based on neural-net technology and genetic programming.

-- 
Andreas Ericsson                   andreas.ericsson at op5.se
OP5 AB                             www.op5.se
Lead Developer


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