Suggestions for alerts

[Xavier]

Hi,

I would like to explain a "people"" problem I'm facing with...
I'm using Nagios to monitor the whole IT platform inside my company.
Works perfectly but... (there is always a "but..." ;-)

Some engineers who receive alerts (sms or mail) would like to 
receive more "friendly" messages.

Ex: instead of "swb.bru is down", they would like to receive
"Master switch @ Colo down, BLES problem? Call +1 xxxxxx"

Any suggestion?

Xavier
--
"Research is what I'm doing when I don't know what I'm doing."
- Wernher Von Braun (1912-1977) 


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