Disable pager alerts for Acknowledgements ?

[Andreas Ericsson]

Chris Wilson wrote:
> Hi Michael,
> 
> 
>>   We have some alerts go to a pager that is in the NOC, for audible alerts
>>(can't seem to get audible alerts to work with passive service checks, but
>>audible alerts work great with active service checks and active host checks).
>>My NOC people asked if I can get the alerts to only get send to the pager when
>>something goes down, not once each for down/critical, acknowledgement and
>>up/recovery.
>>   I notice the scripts in misccommands.cfg use the variable $NOTIFICATIONTYPE$
>>included in the alert. I suppose I could write some kind of wrapper that gets
>>called instead of going straight to /bin/mail, but I was hoping there was a
>>better (faster, easier, more direct) way.
> 
> 
> Sorry, I don't think it's possible to turn off these other notifications
> for pagers without turning them off for email as well
> (notification_options=c would do that for services). A wrapper script is
> probably your best option.
> 

The normal course of action is to use two different contacts and set the 
notification_options for the contacts to whatever you want them to be.

> Cheers, Chris.

-- 
Andreas Ericsson                   andreas.ericsson at op5.se
OP5 AB                             www.op5.se
Lead Developer


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