confusion with escalated notifications

[Potter, G M (Greg)]

Here is how I do my escalations.  Everyone I want notified goes into the escalation list.
Here only admins and admin pagers get hit on interval 4-5, but the manager gets 
notified, as well as the admins on 6-7.
 
Greg
 
 
define hostgroupescalation{
        hostgroup_name          critical-servers
        first_notification      4
        last_notification       5
        notification_interval   60
        contact_groups          unix-admins,admin-pagers
        }
 
define hostgroupescalation{
        hostgroup_name          critical-servers
        first_notification      6
        last_notification       7
        notification_interval   60
        contact_groups          unix-admins,admin-pagers,manager
        }


-----Original Message-----
From: Evan Mann [mailto:emann at questinc.org]
Sent: Thursday, January 02, 2003 7:59 AM
To: 'nagios-users at lists.sourceforge.net'
Subject: [Nagios-users] confusion with escalated notifications


Am I correct in saying that if I put host/service/hostgroups escalations in place, they 100% override the initial notifications and their set parameters ?
 
My basic notification setup is the initial alerts sent every 2 hours via e-mail to an e-mail box.  After 3 notification intervasl I have an escalation that kicks in and send a TAP alert once.
 
I noticed this past weekend that after I got my TAP alert, I no longer received any e-mails.  And on top of that, I didn't receive my usual host recovery e-mail's that are defined in my initial notifications prior to escalation.
 
So, what I really need is to have my initial notifications also stay active when I get my escalations kicking in.  I want to get my e-mails to my e-mail box every 2 hours and my recovery e-mails, but still only one TAP alert to my cell phone.  
 
Here's the only entry into my escalations.cfg
 
# Hostgroup 'all' escalation definition
define hostgroupescalation{
        hostgroup_name                  all
        first_notification              3
        last_notification               5
        contact_groups                  nextel-group
        notification_interval           0
        }
 
hostgroup "all" has members of * 
 
My nextel-group has contacts are joe-nextel, schmo-nexte
My initiall contacts are under group it-group with names joe and schmol
 
To rectify my problems, do I need to add another group escalationf or "all" and specify the it-group and set the first/last/interval so I continue to get my emails?
 
 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://www.monitoring-lists.org/archive/users/attachments/20030102/a2ef812c/attachment.html>