Am I correct in saying that if I put host/service/hostgroups escalations in
place, they 100% override the initial notifications and their set parameters
?
My basic notification setup is the initial alerts sent every 2 hours via
e-mail to an e-mail box. After 3 notification intervasl I have an
escalation that kicks in and send a TAP alert once.
I noticed this past weekend that after I got my TAP alert, I no longer
received any e-mails. And on top of that, I didn't receive my usual host
recovery e-mail's that are defined in my initial notifications prior to
escalation.
So, what I really need is to have my initial notifications also stay active
when I get my escalations kicking in. I want to get my e-mails to my e-mail
box every 2 hours and my recovery e-mails, but still only one TAP alert to
my cell phone.
Here's the only entry into my escalations.cfg
# Hostgroup 'all' escalation definition
define hostgroupescalation{
hostgroup_name all
first_notification 3
last_notification 5
contact_groups nextel-group
notification_interval 0
}
hostgroup "all" has members of *
My nextel-group has contacts are joe-nextel, schmo-nexte
My initiall contacts are under group it-group with names joe and schmol
To rectify my problems, do I need to add another group escalationf or "all"
and specify the it-group and set the first/last/interval so I continue to
get my emails?
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