RFE(x2): Service Info/Notify Method On Level

[Stanley Hopcroft]

Dear Ladies and Gentlemen,

I am writing to thank you for your letter and say,

On Fri, May 09, 2003 at 03:31:56PM -0700, Brandon Knitter wrote:
> These are RFEs I'm willing to write.
> 
> > Service Info
> This would be an addition config entry for Hosts and Services which would allow
> for free form text to be included in a pop-up at the Service/Host screens.  This
> would include things such as service/host background, how to test it, and how to
> fix it.  It would be great to consolidate this in a single place.  If this is
> not available, then at least a Service Info Link would be really cool. 
> Something that helps the tech find the appropriate information about the problem.
> 

that I know a business that is asking in its RFT for an 'Enterprise
Management System' for consolidated context sensitive help.

Mr Knitters proposal sounds like it may 'satisify' that 'requirement'.

In any case, it sounds very sensible and helpful because there are all
sorts of people using a Nag console and they may not have any
involvement with host or service admin, but be help desk folks or
'managers'.


> > Notify Method On Level
> There are a lot of cases (disk space for instance) where we would prefer to be
> emailed on WARNING and paged on CRITICAL.  Currently this is not possible as you
> have to choose the contact and contactgroup for the service, irrespective of the
> state level.
> 
> 
> Any thoughts?
> 
> 
> -- 
> -bk

Thank you.

Yours sincerely.

-- 
------------------------------------------------------------------------
Stanley Hopcroft
------------------------------------------------------------------------

'...No man is an island, entire of itself; every man is a piece of the
continent, a part of the main. If a clod be washed away by the sea,
Europe is the less, as well as if a promontory were, as well as if a
manor of thy friend's or of thine own were. Any man's death diminishes
me, because I am involved in mankind; and therefore never send to know
for whom the bell tolls; it tolls for thee...'

from Meditation 17, J Donne.


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