e-mail notifications not being sent

Claudio Kuenzler ck at claudiokuenzler.com
Mon Nov 21 21:25:00 CET 2011


Maybe you have to replace the mail program by something on your system,
e.g. /usr/bin/mailx.
That's always one of the first things I change in a new Nagios installation.
What OS are you using? Try to install the required programs (mail/mailx...)
if they can't be found in your system.

On Mon, Nov 21, 2011 at 8:25 PM, Kaplan, Andrew H. <AHKAPLAN at partners.org>wrote:

> **
>
> Hi there --
>
> I completed the installation of Nagios 3.3.1, and I am going through the
> testing process. The server is able to successfully monitor
>
> our various clients, but e-mail notifications for critical conditions are
> not being sent to the intended recipient. The e-mail server that
>
> is on the Nagios server is the Postfix message transfer agent.
>
> The troubleshooting steps that I have taken so far are the following:
>
> 1. I have been able to send a test e-mail from the Nagios server to the
> intended recipient using two different mail commands. The test
>
>     e-mail was done from the command line using the mail and mailx
> commands using the command syntax:
>
> mail <e-mail address> < /etc/fstab
> mailx -s "test" <e-mail address> < /etc/fstab
>
> 2. I checked the contacts.cfg file, and confirmed the intended recipient
> is listed with the correct address.
>
> 3. I checked the nagios.log, and there were entries that were similar to
> the following:
>
> [1321385615] Warning: Attempting to execute the command "/usr/bin/printf
> "%b" "***** Nagios 2.6 *****\n\nNotification Type: PROBLEM\nHost: ...
> Date/Time: Tue Nov 15 14:33:35 EST 2011\n" |
>
> /bin/mail -…<e-mail address>" resulted in a return code of 127.  Make sure
> the script or binary you are trying to execute actually exists…
>
> I did a search for the mail binary, and there was none at that location.
> To correct the problem, I created a symbolic that pointed to the actual
>
> location of the mail binary which was located at the /usr/bin/ folder.
>
> 4. As far as I can tell, all hosts have e-mail notifications enabled on
> them.
>
> What other steps do I need to take in order to get e-mail notifications to
> work here?
>
> Thanks.
>
>
>
> The information in this e-mail is intended only for the person to whom it
> is
> addressed. If you believe this e-mail was sent to you in error and the
> e-mail
> contains patient information, please contact the Partners Compliance
> HelpLine at
> http://www.partners.org/complianceline . If the e-mail was sent to you in
> error
> but does not contain patient information, please contact the sender and
> properly
> dispose of the e-mail.
>
>
> ------------------------------------------------------------------------------
> All the data continuously generated in your IT infrastructure
> contains a definitive record of customers, application performance,
> security threats, fraudulent activity, and more. Splunk takes this
> data and makes sense of it. IT sense. And common sense.
> http://p.sf.net/sfu/splunk-novd2d
> _______________________________________________
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> Nagios-users at lists.sourceforge.net
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> ::: Please include Nagios version, plugin version (-v) and OS when
> reporting any issue.
> ::: Messages without supporting info will risk being sent to /dev/null
>
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All the data continuously generated in your IT infrastructure 
contains a definitive record of customers, application performance, 
security threats, fraudulent activity, and more. Splunk takes this 
data and makes sense of it. IT sense. And common sense.
http://p.sf.net/sfu/splunk-novd2d
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