different escalation intervals possible?

[Assaf Flatto]

Michael Barrett wrote:
> Hi - I am trying to get alerts for my services to work like this:
>
> - all alerts (warning, critical, unknown, and recovery) go to the 'email-ops' contact every 2 hours 
> - on some services (the ones deemed critical) in addition I want them to send an email to the 'primary-pager' contact every 15 minutes
>
> I thought I had the configuration setup appropriately for this, but now I'm not sure it's possible without a better understanding of how escalations work (and it may not even be possible then) since I read this about overlapping escalations:
>
> "Since it is possible to have overlapping escalation definitions for a particular hostgroup or service, and the fact that a host can be a member of multiple hostgroups, Nagios has to make a decision on what to do as far as the notification interval is concerned when escalation definitions overlap. In any case where there are multiple valid escalation definitions for a particular notification, Nagios will choose the smallest notification interval."
>
> Anyway, is there anyway to make that work?  The way its working now is that it seems to email the email-ops list every 15 minutes on critical services, and for email we'd like to get less alerts.
>
> Thanks in advance!
>
> --
> Michael Barrett
> loki77 at gmail.com
>   
The short answer is , Yes .

if you share your configuration we might also be able to give tips and 
pointers on what needs to be modified.

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