Unique Email Notification for Service Escalation??

[steve f]

Is it possible to create a unique email notification for a serviceescalation ?

I defined my serviceescalation and the contact group and verified after the set number of first_notification, my escalation group got the email notification of the alert.

What I want to do, is send a unique email message if its an escalation.

In commands.cfg I added the following :

  # 'service-escalation-by-email' command definition
define command{
        command_name    service-escalation-by-email
        command_line    /usr/bin/printf "%b" "***** Nagios Service Escalation *****\n\nNotification Type: $NOTIFICATIONTYPE$ Escalation\n\nService: $
SERVICEDESC$\nHost: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n\nDate/Time: $LONGDATETIME$\n\nAdditional Info:\n\n$SERVICEOUTPUT$\nT
HIS IS A SERVICE ESCALATION. YOU ARE BEING NOTIFIED BECAUSE THE ALERT HAS NOT BEEN ADDRESSED YET." | /usr/bin/mail -s "** $NOTIFICATIONTYPE$ Service
Alert Escalation: $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **" $CONTACTEMAIL$
        }


Now, I see in the contact definition, there is service_notification_commands where I assume I could define the server-escalation-by-email and get the new email sent to the contact, but that option is not shown in the contact group definition.  Can I just add the service_notification_command directive in the group definition??  


Thanks,

Steve
 		 	   		  
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