check_sap CCMS questions

[Maurer, Michael]

Hi Folks,

i have 2 questions about the check_sap plugin... 

1st: Is it possible to configure different warning- and critical-values
in SAP CCMS rz20 for each SAP Server separately?

Example:
We have 4 SAP Servers
SAP\Server0_SAP_00
SAP\Server1_SAP_00
SAP\Server2_SAP_00
SAP\Server3_SAP_00
I would like to set "*\*\Dialog\ResponseTime" critical limit value for
SAP\Server0_SAP_00 higher than for SAP\Server3_SAP_00 but when i edit
the limit values they apply for all servers. That suxx :(


2nd: No information gathered! System up? - WHY?!?

When i check a value for all servers (wildcards in Pattern) i get the
correct result:

Agent.cfg Template:
[TEMPLATE_09]
DESCRIPTION="DialogResponseTime"
MONI_SET_NAME=SAP CCMS Monitors for Optional Components
MONI_NAME="Logon Load Balancing"
MAX_TREE_DEPTH=0
PATTERN_0="*\*\Dialog\ResponseTime"

RESULT:
nagios32-kir:/usr/lib/nagios/plugins # ./check_sap 09 HOST
ResponseTime=51msec | ResponseTime=51msec;3000.000000;5000.000000;0;
ResponseTime=209msec | ResponseTime=209msec;3000.000000;5000.000000;0;
ResponseTime=197msec | ResponseTime=197msec;3000.000000;5000.000000;0;
ResponseTime=58msec | ResponseTime=58msec;3000.000000;5000.000000;0;

But when i try to check it without wildcards explicitely for one server
i get message "No information gathered! System up?".

[TEMPLATE_007]
DESCRIPTION="TEST"
MONI_SET_NAME=SAP CCMS Monitors for Optional Components
MONI_NAME="Logon Load Balancing"
MAX_TREE_DEPTH=0
PATTERN_0="SAP\Server3_SAP_00\R3Services\Dialog\ResponseTime"

This pattern value is copy&pasted from properties of the CCMS Monitor...
I dont understand why... :(

Thanks in advance!

kind regards
Michael

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