escalation question

Terry td3201 at gmail.com
Mon Oct 11 23:17:47 CEST 2010


On Mon, Oct 11, 2010 at 4:02 PM, Paul M. Dubuc <work at paul.dubuc.org> wrote:
> Terry wrote:
>>
>> On Mon, Oct 11, 2010 at 3:48 AM,
>> <michal.lackovic at cz.schneider-electric.com>  wrote:
>>>
>>> Hi All,
>>>
>>> Is there any way how to create service escalation in the following way:
>>>
>>> hostgroup_name                Group1,Group2
>>> service_description                *
>>> contact_group                        Managers
>>>
>>> Basically I would need to escalate all service problems on the hosts
>>> which
>>> are members of Group1 and Group2 to the managers.
>>>
>>> thanks in advance
>>> Michal
>>>
>>>
>>> ------------------------------------------------------------------------------
>>
>> Yes, you're exactly right.  We took it a step further and put all
>> hosts in a single group then globbed it as you did above:
>>
>> define serviceescalation{
>>         hostgroup_name          allhosts
>>         service_description     .*
>>         contacts                foo,foo2
>>         first_notification      1
>>         last_notification       1
>>         notification_interval   1
>>         escalation_options      w,u,c
>>         }
>> define hostgroup {
>>         hostgroup_name  allhosts
>>         alias           allhosts
>>         members         .*
>>         }
>> use_regexp_matching=1
>>
>> I think that's all you need to enable globbing.
>
> Thanks for this example.
>
> I'm trying to do something similar with an allhosts hostgroup definition and
> it doesn't seem to work unless all hosts in the allhosts group also have
> services defined for them.  In this case I get an error like
>
> Error: Could not find a service matching host name 'AXSP51' and description
> '.*' (config file
> '/vol/omni/nagios-3.2.1/config/test/objects/contacts/Contacts.cfg', starting
> on line 74)
> Error: Could not expand services specified in service escalation (config
> file '/vol/omni/nagios-3.2.1/config/test/objects/contacts/Contacts.cfg',
> starting on line 74)
>
> AXSP51 has no services defined for it, but I monitor it as a parent for
> hosts that do.  Do I need to maintain a host group to use instead of
> allhosts just for the hosts that have services defined for them, or is there
> a more convenient (i.e., less error prone) way around this?
>
> Thanks,
> Paul Dubuc
>
>

I just created a passive check to get around this if I remember correctly:

define service{
        hostgroup_name                  allhosts
        service_description             trap
        servicegroups                   trap
        is_volatile                     1
        flap_detection_enabled          0
        active_checks_enabled           0
        passive_checks_enabled          1
        max_check_attempts              1
        check_period                    24x7
        check_command                   check_none
}

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