Hyperlink in Acknowledgement Comment

[fevin Kagen]

Thanks, Patrick.  I saw that, but it doesn't seem to make a my difference.
I did notice that using a named pipe does write a hyperlink by default.
Since the "http" option does not, I'm wondering if it is possible,.  Does
anyone have this working via http?
Thanks!

On Sat, Feb 6, 2010 at 11:10 AM, Morris, Patrick <patrick.morris at hp.com>wrote:

> fevin Kagen wrote:
>
>> Hi-
>> I'm using nagios in conjunction w/ OTRS.  All in all, it works great.
>>  However, we would like to replace the simple ticket number in the
>> acknowledgement comment with a hyperlink to the actual ticket.  Any ideas on
>> how to do this?  I've found the "Nagios::Acknowledge::HTTP::URL: " variable
>> in the OTRS settings, but I can't seem to add a hyperlink since the "<"
>> character is automatically removed. Thanks!
>> fevin
>>
>
> http://nagios.sourceforge.net/docs/3_0/configcgi.html#escape_html_tags
>
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