Remote Acknowledge

[Martyn]

> Hi Group
> 
> I'm trying to find a way of letting our users acknowledge 
> their own servers faults without the need to log in to 
> Nagios, I have seen that there are remote commands you can 
> issue which allow this to happen, but this is where I need a 
> little instruction on how to use them.
> 
> http://www.nagios.org/developerinfo/externalcommands/commandin
> fo.php?command_id=39
> 
> In the Nagios book I have been reading it mention's the use 
> of Ticket Systems and making sure that Nagios can integrate 
> with them and when I goggled the question the one of the 
> results I got was OTRS.
> 
> I guess that means I can raise a ticket by injecting Nagios 
> info into it, but would I be able to use ACK's from within 
> too, if not do you know of a solution that could do this.
> 
> Thanks
> 
> Craig 
> 

Did you find any information on this subject Craig?


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