Added "Blame" to availability reports

[Alan Cooper]

I've spent an unfathomable amount of time trying to achieve similar.

In the end, I installed NDOUtils and built some rough scripts to
interogate the database pulling stats based on (for my needs, but it
could be altered) hostgroup and working out availability.

For stuff that's not my fault, e.g. customer issue such a power
onsite, we schedule downtime.  Downtime within scheduled downtime is
not counted in the availability report.

An added complication is that if you enter a downtime period in the
past (i.e. retrospectiove downtime at some point after the event when
you've correctly established blame) Nagios does not add it to the NDO
database - I had to scrip up something to parse the nagios log files
from the command submission for the downtime period and manually add
these periods to the database myself prior to reporting.

HTH

On Tue, Mar 17, 2009 at 1:57 PM, Peter Burkholder <pburkholder at aarp.org> wrote:
> I've been asked to monitor a service provided by some commercial
> software for the purpose of reporting whether the vendor is meeting
> their contractual obligations.  We have a pretty stock installation
> (no NDO running).
>
> The one thing that's requested is the ability to report on
> availability that's 'Our Fault' vs. availability thats 'Vendor Fault'.
>
> 1) Is anyone here aware of any add-ons that would provide the ability
> to ascribe downtime periods to a cause, then provide reports on
> downtime due to that cause?
>
> 2) If I were to write my own add-on, what would be the right approach?
>
> 3) Could I get the requested availability reporting if I were to
> create some weird timeperiod like
> '24x7_except_the_times_we_screwed_up', where that timeperiod were to
> use 24x7, with exceptions for the downtime that were our fault?
>
> Thanks for any advice,
>
> Peter
>
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Apps built with the Adobe(R) Flex(R) framework and Flex Builder(TM) are
powering Web 2.0 with engaging, cross-platform capabilities. Quickly and
easily build your RIAs with Flex Builder, the Eclipse(TM)based development
software that enables intelligent coding and step-through debugging.
Download the free 60 day trial. http://p.sf.net/sfu/www-adobe-com
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