Added "Blame" to availability reports

[Peter Burkholder]

I've been asked to monitor a service provided by some commercial  
software for the purpose of reporting whether the vendor is meeting  
their contractual obligations.  We have a pretty stock installation  
(no NDO running).

The one thing that's requested is the ability to report on  
availability that's 'Our Fault' vs. availability thats 'Vendor Fault'.

1) Is anyone here aware of any add-ons that would provide the ability  
to ascribe downtime periods to a cause, then provide reports on  
downtime due to that cause?

2) If I were to write my own add-on, what would be the right approach?

3) Could I get the requested availability reporting if I were to  
create some weird timeperiod like  
'24x7_except_the_times_we_screwed_up', where that timeperiod were to  
use 24x7, with exceptions for the downtime that were our fault?

Thanks for any advice,

Peter

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