email notifications not working

[jeremiah]

Hi Patrick,

See below for answers. Puzzling.

> There are several important pieces missing here:
> 
> 1. Does your Nagios log show that notifications are being sent? Look
for
> "NOTIFICATION" in your Nagios log. If it's not there, you've got a
> configuration issue and you have not configured Nagios to notify when
> that service goes critical.

Yes, i have several notifications being logged in nagios:

Service Notification[2008-10-17 15:49:16] SERVICE NOTIFICATION:
root;(servername);LOAD-SCRIPT;CRITICAL;notify-by-email;Connection
refused


> 
> 2. Have you assigned your "admins" contact group to the service you're
> not getting notifications for?
> 

Yes, "admins" is sepcified in the service:
        
contact_groups                  admins

> 3. Does your mail log show anything regarding the notifications, and
> whether they were successfully or unsuccessfully relayed?
> 

Here's what I'm seeing in my mail logs (exim):

2008-10-17 16:19:18 1Kqs2m-0000TH-3t <= <> U=Debian-exim P=local S=940
2008-10-17 16:19:18 1Kqs2m-0000TH-3t => nagios <servername> R=local_user
T=mail_spool
2008-10-17 16:19:18 1Kqs2m-0000TH-3t Completed

BTW, I'm using exim not send mail so my command for sending mail looks
like this:

define command{
        command_name    notify-by-email
        command_line    /usr/bin/printf "%b" "***** Nagios *****\n\n
        Notification Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC
$\n
        Host: $HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE
$\n\n
        Date/Time: $LONGDATETIME$\n\n
        Additional Info:\n\n$SERVICEOUTPUT$" | /usr/sbin/exim "**
$NOTIFICATIONTYPE$ alert - $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$
**" $CONTACTEMAIL$
        }



On Thu, 2008-10-16 at 17:39 -0700, Patrick Morris wrote:
> Hi jeremiah!
> 
> On Fri, 17 Oct 2008, jeremiah wrote:
> 
> > It doesn't appear that nagios v2 is sending email notifications to
> upon
> > error.
> >
> > Here is what i've checked to troubleshoot the problem and verified
> > config files.
> >
> > Am I missing something??
> >
> > Thanks,
> > JJ
> >
> > ==========
> >
> > !Errors do exists in the log file.
> >
> > ++
> > "LOAD-SCRIPT;CRITICAL;HARD;3;Connection refused"
> > ++
> >
> > !I've enabled notifications in each of my services in services.cfg
> >
> > ++
> > notifications_enabled           1
> > ++
> >
> > !I've set the admin email in nagios.cfg. I've also
> > enabled_notifications=1.
> >
> > ++
> > admin_email = (email hidden)
> > ++
> >
> > !Verified Contacts.cfg is set...
> >
> > ++
> > define contact{
> >      contact_name      root
> >      alias      (my name)
> >      service_notification_period      24x7
> >      host_notification_period      24x7
> >      service_notification_options      w,u,c,r
> >      host_notification_options      d,r
> >      service_notification_commands      notify-by-email
> >      host_notification_commands      host-notify-by-email
> >      email     (my email)
> >      }
> >
> > define contactgroup{
> >         contactgroup_name       admins
> >         alias                   Nagios Administrators
> >         members                 root
> >         }
> > ++
> >
> > !Mail agent on localhost is also running.
> >
> > ++
> > # telnet localhost 25
> > Trying 127.0.0.1...
> > Connected to localhost.
> > Escape character is '^]'.
> > 220 pse02.mascorp.com ESMTP Exim 4.69 Fri, 17 Oct 2008 00:13:58
> +0000
> 
> There are several important pieces missing here:
> 
> 1. Does your Nagios log show that notifications are being sent? Look
> for
> "NOTIFICATION" in your Nagios log. If it's not there, you've got a
> configuration issue and you have not configured Nagios to notify when
> that service goes critical.
> 
> 2. Have you assigned your "admins" contact group to the service you're
> not getting notifications for?
> 
> 3. Does your mail log show anything regarding the notifications, and
> whether they were successfully or unsuccessfully relayed?
> 
> 
> 
> 
> 


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