Service check timeouts

[Deborah Martin]

Hi, 

I have a service check plugin which basically runs a query against our
database (It's not a database that has standard plugins already in existence
e.g Oracle, Mysql, SQL Server etc etc ) which I've written. 

Based on it's success or failure, most errors come from the database so I
can manipulate the error handling tell Nagios what it's exit status should
be. 

However, every now and again I get an error 'Service Check Timed Out' and
the exit status changes to CRITICAL automatically. But I'd rather it didn't 
Is there a way to manipulate this exit status - I'd rather it was set to
UNKNOWN. 

As far as I understand it, this error is based on the plugin itself having a
timeout which I've set to 120 seconds (nagios.cfg:
service_check_timeout=120) 
The timeouts we set for the database vary between 15 and 90 seconds
(depending on the each database requirement for this) 

Or is there a way of looking at the $SERVICEOUTPUT$ string returned by
Nagios and grepping for 'Service Check Timed Out' and manipulating the 
exit code that way ? 

I'm using v2.0b4 but I know there is a way of using the macros as
environment variables in later versions of Nagios. If I can't resolve
it until I upgrade then that's fine. 

If anyone has any pointers on the way forward for this it would be really
appreciated. 

thanks,
deborah 





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