Notification Recovery Issue
Sotiroff, Kristian
Sotiroff.Kristian at mtvne.com
Mon Nov 10 17:03:57 CET 2008
fair enough. should have read the entire thread before jumping in..
________________________________
From: Leah Fisher [mailto:leahfist at gmail.com]
Sent: 10 November 2008 16:00
To: nagios-users at lists.sourceforge.net
Subject: Re: [Nagios-users] Notification Recovery Issue
As I've said, I notice in the logs that there is a recovery notification
going to my none contact group, then before that I see the notification
sent to the none contact group, and then 2 hours before that I see the
notification going to everyone that it is supposed to. This has been
happening for awhile now.
Also, I don't believe your suggestion would do anything as the
documentations say: "Note: Notifications about host or service
recoveries are only sent out if a notification was sent out for the
original problem. It doesn't make sense to get a recovery notification
for something you never knew was a problem." Therefore why would a
contact only get recovery notifications.
Leah
On Mon, Nov 10, 2008 at 10:32 AM, Sotiroff, Kristian
<Sotiroff.Kristian at mtvne.com> wrote:
Here's a thought: could it be that your original contact list
don't get
notified because you are in an escalation period? Thus the
original list
is out of reach.
One thing you could try is creating a new list (lfisher_ooh) and
then
set this group to get the alerts during escalation periods but
only
'recovery' alerts (ie. notification_options r)
-----Original Message-----
From: Assaf Flatto [mailto:assaf.flatto at ssp.uk.com]
Sent: 10 November 2008 15:22
To: nagios-users at lists.sourceforge.net
Subject: Re: [Nagios-users] Notification Recovery Issue
>From these definitions - it should work and i see not reason
why it
doesn't .
have you checked the log to see what happens when it detects a
recovery
?
could it be that you have tow instances running and thus the
nagios
isn't running with the corrent config ?
On Monday 10 November 2008 15:08:54 Leah Fisher wrote:
> Here are a bunch of my definitions. A host, the inherited
host
> definitions, a contact and the escalation I'm using.
>
> define host{
> use win
> host_name windowshost
> address xxx.xxx.xxx.xxx
> contact_groups +win
> }
> define host{
> use generic-host
> name win
> hostgroups windows
> contact_groups +win
> register 0
> }
> define host{
> name generic-host
> notifications_enabled 1
> event_handler_enabled 1
> flap_detection_enabled 0
> failure_prediction_enabled 1
> process_perf_data 0
> retain_status_information 1
> retail_nonstatus_information 1
> notification_period 24x7
> check_command check-host-alive
> max_check_attempts 5
> notification_interval 120
> check_period 24x7
> notifcation_options d,r
> retry_interval 1
> check_interval 5
> contact_groups all
> register 0
> }
> define contact{
> contact_name lfisher
> alias Leah Fisher
> service_notification_period 24x7
> host_notification_period 24x7
> service_notification_opttions w,u,c,r,f
> host_notification_options d,r
> service_notification_commands notify-by-email
> host_notification_commands host-notify-by-email
> email leahfist at gmail.com
> contactgroups all
> }
> define hostescalation{
> host_name *
> contact_groups none
> first_notification 2
> last_notification 0
> notification_interval 360
> escalation_period nonworkhours
> }
>
> On Mon, Nov 10, 2008 at 9:44 AM, Assaf Flatto
<assaf.flatto at ssp.uk.com>wrote:
> > can you show us the escalation config ?
> >
> > It will be easier to understand and debud , also a host
declaration
> > will help
> >
> > On Monday 10 November 2008 14:33:45 Leah Fisher wrote:
> > > Sorry, I should have included that. I'm using version
3.0.5 on
RHEL4
> > > ES.
> > >
> > > I get recoveries if the host escalations do not take
effect and I
can
> > > see in the event log that the notification was just sent
to my
> > > escalation
> >
> > group
> >
> > > once the escalation group gets a notification.
> > >
> > > Leah
> > >
> > > On Mon, Nov 10, 2008 at 9:21 AM, Assaf Flatto
<assaf.flatto at ssp.uk.com
> > >
> > >wrote:
> > > > Which version are you using ?
> > > >
> > > > Do you also have them in the contact groups with the
recovery
option
> > > > defined in the host/service
> > > > definition
> > > >
> > > > Myself i am using the same issue and we get the alert
for both
the
> >
> > faiure
> >
> > > > and recovery ,however i
> > > > use 2.12 .
> > > >
> > > > On Monday 10 November 2008 14:09:30 Leah Fisher wrote:
> > > > > I have been noticing an issue with notifications that
I wanted
to
> > > > > run by everyone before I report it as a bug. I'm also
hoping
> > > > > someone who is on the development list can let me know
if this
has
> > > > > already been reported.
> > > >
> > > > I
> > > >
> > > > > use escalations to suppress notifications on weekends
so when
no
> > > > > one
> >
> > is
> >
> > > > > around to fix something, we don't have a very full
inbox come
> > > > > Monday.
> > > >
> > > > So,
> > > >
> > > > > on non work hours, I have a host escalation that goes
to a
false
> >
> > email
> >
> > > > > starting from notification 2 to infinity. This works
great,
but if
> >
> > the
> >
> > > > > host recovers during the escalation period, recovery
notifications
> >
> > only
> >
> > > > go
> > > >
> > > > > to the escalation user, not all the users that were
notified
of the
> > > > > problem. This becomes a problem as certain management
folk
don't
> >
> > seem
> >
> > > > > to know how to go to the website to look at the status
and
think
> >
> > things
> >
> > > > > are still down without a recovery notification. I am
not sure
> > > > > about service alerts, but I know this has not worked
for quite
some
> > > > > time on host
> > > >
> > > > alerts.
> > > >
> > > > > Has anyone else seen this problem?
> > > > >
> > > > > Thanks,
> > > > >
> > > > > Leah
> > > >
> > > > --
> > > > Assaf Flatto
> > > > SSP Ops Team
> > > > Linux System Administrator
> > > > 169 Euston Road, London, NW1 2AE
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> > --
> > Assaf Flatto
> > SSP Ops Team
> > Linux System Administrator
> > 169 Euston Road, London, NW1 2AE
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> > IMPORTANT . this email and the information in it may be
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Assaf Flatto
SSP Ops Team
Linux System Administrator
169 Euston Road, London, NW1 2AE
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