<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=us-ascii"> <META content="MSHTML 6.00.2900.5659" name=GENERATOR></HEAD> <BODY> <DIV dir=ltr align=left>fair enough. should have read the entire thread before jumping in..</DIV> <DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left> <HR tabIndex=-1> From: Leah Fisher [mailto:leahfist@gmail.com] Sent: 10 November 2008 16:00 To: nagios-users@lists.sourceforge.net Subject: Re: [Nagios-users] Notification Recovery Issue </DIV> <DIV></DIV>As I've said, I notice in the logs that there is a recovery notification going to my none contact group, then before that I see the notification sent to the none contact group, and then 2 hours before that I see the notification going to everyone that it is supposed to. This has been happening for awhile now. Also, I don't believe your suggestion would do anything as the documentations say: "Note: Notifications about host or service recoveries are only sent out if a notification was sent out for the original problem. It doesn't make sense to get a recovery notification for something you never knew was a problem." Therefore why would a contact only get recovery notifications. Leah <DIV class=gmail_quote>On Mon, Nov 10, 2008 at 10:32 AM, Sotiroff, Kristian <<A href="mailto:Sotiroff.Kristian@mtvne.com">Sotiroff.Kristian@mtvne.com</A>> wrote: <BLOCKQUOTE class=gmail_quote style="PADDING-LEFT: 1ex; MARGIN: 0pt 0pt 0pt 0.8ex; BORDER-LEFT: rgb(204,204,204) 1px solid">Here's a thought: could it be that your original contact list don't get notified because you are in an escalation period? Thus the original list is out of reach. One thing you could try is creating a new list (lfisher_ooh) and then set this group to get the alerts during escalation periods but only 'recovery' alerts (ie. notification_options r) <DIV> <DIV></DIV> <DIV class=Wj3C7c> -----Original Message----- From: Assaf Flatto [mailto:<A href="mailto:assaf.flatto@ssp.uk.com">assaf.flatto@ssp.uk.com</A>] Sent: 10 November 2008 15:22 To: <A href="mailto:nagios-users@lists.sourceforge.net">nagios-users@lists.sourceforge.net</A> Subject: Re: [Nagios-users] Notification Recovery Issue >From these definitions - it should work and i see not reason why it doesn't . have you checked the log to see what happens when it detects a recovery ? could it be that you have tow instances running and thus the nagios isn't running with the corrent config ? On Monday 10 November 2008 15:08:54 Leah Fisher wrote: > Here are a bunch of my definitions. A host, the inherited host > definitions, a contact and the escalation I'm using. > > define host{ > use win > host_name windowshost > address xxx.xxx.xxx.xxx > contact_groups +win > } > define host{ > use generic-host > name win > hostgroups windows > contact_groups +win > register 0 > } > define host{ > name generic-host > notifications_enabled 1 > event_handler_enabled 1 > flap_detection_enabled 0 > failure_prediction_enabled 1 > process_perf_data 0 > retain_status_information 1 > retail_nonstatus_information 1 > notification_period 24x7 > check_command check-host-alive > max_check_attempts 5 > notification_interval 120 > check_period 24x7 > notifcation_options d,r > retry_interval 1 > check_interval 5 > contact_groups all > register 0 > } > define contact{ > contact_name lfisher > alias Leah Fisher > service_notification_period 24x7 > host_notification_period 24x7 > service_notification_opttions w,u,c,r,f > host_notification_options d,r > service_notification_commands notify-by-email > host_notification_commands host-notify-by-email > email <A href="mailto:leahfist@gmail.com">leahfist@gmail.com</A> > contactgroups all > } > define hostescalation{ > host_name * > contact_groups none > first_notification 2 > last_notification 0 > notification_interval 360 > escalation_period nonworkhours > } > > On Mon, Nov 10, 2008 at 9:44 AM, Assaf Flatto <<A href="mailto:assaf.flatto@ssp.uk.com">assaf.flatto@ssp.uk.com</A>>wrote: > > can you show us the escalation config ? > > > > It will be easier to understand and debud , also a host declaration > > will help > > > > On Monday 10 November 2008 14:33:45 Leah Fisher wrote: > > > Sorry, I should have included that. I'm using version 3.0.5 on RHEL4 > > > ES. > > > > > > I get recoveries if the host escalations do not take effect and I can > > > see in the event log that the notification was just sent to my > > > escalation > > > > group > > > > > once the escalation group gets a notification. > > > > > > Leah > > > > > > On Mon, Nov 10, 2008 at 9:21 AM, Assaf Flatto <<A href="mailto:assaf.flatto@ssp.uk.com">assaf.flatto@ssp.uk.com</A> > > > > > >wrote: > > > > Which version are you using ? > > > > > > > > Do you also have them in the contact groups with the recovery option > > > > defined in the host/service > > > > definition > > > > > > > > Myself i am using the same issue and we get the alert for both the > > > > faiure > > > > > > and recovery ,however i > > > > use 2.12 . > > > > > > > > On Monday 10 November 2008 14:09:30 Leah Fisher wrote: > > > > > I have been noticing an issue with notifications that I wanted to > > > > > run by everyone before I report it as a bug. I'm also hoping > > > > > someone who is on the development list can let me know if this has > > > > > already been reported. > > > > > > > > I > > > > > > > > > use escalations to suppress notifications on weekends so when no > > > > > one > > > > is > > > > > > > around to fix something, we don't have a very full inbox come > > > > > Monday. > > > > > > > > So, > > > > > > > > > on non work hours, I have a host escalation that goes to a false > > > > email > > > > > > > starting from notification 2 to infinity. This works great, but if > > > > the > > > > > > > host recovers during the escalation period, recovery notifications > > > > only > > > > > > go > > > > > > > > > to the escalation user, not all the users that were notified of the > > > > > problem. This becomes a problem as certain management folk don't > > > > seem > > > > > > > to know how to go to the website to look at the status and think > > > > things > > > > > > > are still down without a recovery notification. I am not sure > > > > > about service alerts, but I know this has not worked for quite some > > > > > time on host > > > > > > > > alerts. > > > > > > > > > Has anyone else seen this problem? > > > > > > > > > > Thanks, > > > > > > > > > > Leah > > > > > > > > -- > > > > Assaf Flatto > > > > SSP Ops Team > > > > Linux System Administrator > > > > 169 Euston Road, London, NW1 2AE > > > > > > > > > > > > > > > > > > > > > > > > IMPORTANT . this email and the information in it may be confidential, > > > > legally > > > > privileged and/or protected by law. It is intended solely for the use > > > > of > > > > > > the > > > > person to whom it is addressed. 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