Notification Recovery Issue

[Leah Fisher]

Here are a bunch of my definitions.  A host, the inherited host definitions,
a contact and the escalation I'm using.

define host{
  use win
  host_name  windowshost
  address       xxx.xxx.xxx.xxx
  contact_groups  +win
}
define host{
  use generic-host
  name win
  hostgroups  windows
  contact_groups +win
  register 0
}
define host{
  name generic-host
  notifications_enabled 1
  event_handler_enabled 1
  flap_detection_enabled 0
  failure_prediction_enabled 1
  process_perf_data 0
  retain_status_information 1
  retail_nonstatus_information 1
  notification_period 24x7
  check_command check-host-alive
  max_check_attempts 5
  notification_interval 120
  check_period 24x7
  notifcation_options d,r
  retry_interval 1
  check_interval 5
  contact_groups all
  register 0
}
define contact{
  contact_name lfisher
  alias Leah Fisher
  service_notification_period 24x7
  host_notification_period 24x7
  service_notification_opttions w,u,c,r,f
  host_notification_options d,r
  service_notification_commands notify-by-email
  host_notification_commands host-notify-by-email
  email  leahfist at gmail.com
  contactgroups  all
}
define hostescalation{
  host_name  *
  contact_groups  none
  first_notification 2
  last_notification  0
  notification_interval 360
  escalation_period     nonworkhours
}

On Mon, Nov 10, 2008 at 9:44 AM, Assaf Flatto <assaf.flatto at ssp.uk.com>wrote:

> can you show us the escalation config ?
>
> It will be easier to understand and debud , also a host  declaration  will
> help
>
>
> On Monday 10 November 2008 14:33:45 Leah Fisher wrote:
> > Sorry, I should have included that.  I'm using version 3.0.5 on RHEL4 ES.
> >
> > I get recoveries if the host escalations do not take effect and I can see
> > in the event log that the notification was just sent to my escalation
> group
> > once the escalation group gets a notification.
> >
> > Leah
> >
> > On Mon, Nov 10, 2008 at 9:21 AM, Assaf Flatto <assaf.flatto at ssp.uk.com
> >wrote:
> > > Which version are you using ?
> > >
> > > Do you also have them in the contact groups with the recovery option
> > > defined in the host/service
> > > definition
> > >
> > > Myself i am using the same issue and we get the alert for both the
> faiure
> > > and recovery ,however i
> > > use 2.12 .
> > >
> > > On Monday 10 November 2008 14:09:30 Leah Fisher wrote:
> > > > I have been noticing an issue with notifications that I wanted to run
> > > > by everyone before I report it as a bug.  I'm also hoping someone who
> > > > is on the development list can let me know if this has already been
> > > > reported.
> > >
> > >  I
> > >
> > > > use escalations to suppress notifications on weekends so when no one
> is
> > > > around to fix something, we don't have a very full inbox come Monday.
> > >
> > >  So,
> > >
> > > > on non work hours, I have a host escalation that goes to a false
> email
> > > > starting from notification 2 to infinity.  This works great, but if
> the
> > > > host recovers during the escalation period, recovery notifications
> only
> > >
> > > go
> > >
> > > > to the escalation user, not all the users that were notified of the
> > > > problem.  This becomes a problem as certain management folk don't
> seem
> > > > to know how to go to the website to look at the status and think
> things
> > > > are still down without a recovery notification.  I am not sure about
> > > > service alerts, but I know this has not worked for quite some time on
> > > > host
> > >
> > > alerts.
> > >
> > > > Has anyone else seen this problem?
> > > >
> > > > Thanks,
> > > >
> > > > Leah
> > >
> > > --
> > > Assaf Flatto
> > > SSP Ops Team
> > > Linux System Administrator
> > > 169 Euston Road, London, NW1 2AE
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> --
> Assaf Flatto
> SSP Ops Team
> Linux System Administrator
> 169 Euston Road, London, NW1 2AE
>
>
>
>
>
> IMPORTANT . this email and the information in it may be confidential,
> legally
> privileged and/or protected by law. It is intended solely for the use of
> the
> person to whom it is addressed. If you are not the intended recipient,
> please
> notify the sender immediately and do not disclose the contents to any other
> person, use it for any purpose, or store or copy the information in any
> medium.
> Please also delete all copies of this email and any attachments from your
> system.
>
> We cannot guarantee the security or confidentiality of email
> communications. We
> do not accept any liability for losses or damages that you may suffer as a
> result of your receipt of this email including but not limited to computer
> service or system failure, access delays or interruption, data non-delivery
> or
> mis-delivery, computer viruses or other harmful components.
>
> Copyright in this email and any attachments belong to Select Service
> Partner UK
> Limited. Should you communicate with anyone at Select Service Partner UK
> Limited by
> email, you consent to us monitoring and reading any such correspondence.
>
> Nothing in this email shall be taken or read as suggesting, proposing or
> relating to any agreement concerted practice or other practice that could
> infringe UK or EC competition legislation.
>
> Select Service Partner UK Limited is a company registered in England and
> Wales
> (company number 05687183) whose registered office is at 1 The Heights,
> Brooklands, Weybridge. Surrey. KT13 0NY
>
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>
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