Notification Recovery Issue

Leah Fisher leah at primal-fitness.com
Mon Nov 10 15:33:45 CET 2008


Sorry, I should have included that.  I'm using version 3.0.5 on RHEL4 ES.

I get recoveries if the host escalations do not take effect and I can see in
the event log that the notification was just sent to my escalation group
once the escalation group gets a notification.

Leah

On Mon, Nov 10, 2008 at 9:21 AM, Assaf Flatto <assaf.flatto at ssp.uk.com>wrote:

> Which version are you using ?
>
> Do you also have them in the contact groups with the recovery option
> defined in the host/service
> definition
>
> Myself i am using the same issue and we get the alert for both the faiure
> and recovery ,however i
> use 2.12 .
>
>
>
>
> On Monday 10 November 2008 14:09:30 Leah Fisher wrote:
> > I have been noticing an issue with notifications that I wanted to run by
> > everyone before I report it as a bug.  I'm also hoping someone who is on
> > the development list can let me know if this has already been reported.
>  I
> > use escalations to suppress notifications on weekends so when no one is
> > around to fix something, we don't have a very full inbox come Monday.
>  So,
> > on non work hours, I have a host escalation that goes to a false email
> > starting from notification 2 to infinity.  This works great, but if the
> > host recovers during the escalation period, recovery notifications only
> go
> > to the escalation user, not all the users that were notified of the
> > problem.  This becomes a problem as certain management folk don't seem to
> > know how to go to the website to look at the status and think things are
> > still down without a recovery notification.  I am not sure about service
> > alerts, but I know this has not worked for quite some time on host
> alerts.
> >
> > Has anyone else seen this problem?
> >
> > Thanks,
> >
> > Leah
>
>
>
> --
> Assaf Flatto
> SSP Ops Team
> Linux System Administrator
> 169 Euston Road, London, NW1 2AE
>
>
>
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