Nagios can works with help desk software?

Mathieu Gagné mgagne at iweb.com
Thu Jul 24 05:02:48 CEST 2008


Luis Gardea wrote:
> 
> I need that my helpdesk create a  ticket when alarm is detected by
> Nagios. Some ideas to do it?
> 
> Nagios 3.0.3
> helpdesk   wonderdesk 4.0   with Microsoft sql server data base
> ubuntu server 7.10

Just send the first alert notification to your helpdesk. It should 
create a new ticket. No?

--
Mathieu

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