Odd notifications problem

[Nathanael Hoyle]

Steve Onotsky wrote:
>
> Hi all,
>
>  
>
> I’ve inherited an old Nagios 2.0b2 installation (I know, the horror!) 
> running on RHEL 3 update 9.  This installation will soon be migrating 
> to a new version of Nagios (perhaps 3.0 when it’s “production”), but 
> in the meantime, I have to deal with what I have at hand.
>
I haven't worked with that version in a while, so I hope that my 
comments are still sensible in context.
>
> In order to better inform our support staff, I’ve obtained a 
> serially-connected CDMA modem and written a script to send SMS 
> messages to our cell phones on events.  From the command-line, as the 
> Nagios user, it works flawlessly.
>
>  
>
> The first day I put it into our Nagios config as a second notification 
> method – the first being plain old email – we received SMS messages 
> upon a CRITICAL event happening.  However, since then, even though 
> qualifying events have occurred, no SMS notifications have been sent.  
> According to nagios.log, both email and SMS alerts were triggered for 
> the appropriate contacts, but my script (which logs all successful and 
> unsuccessful messages) recorded nothing other than the messages from 
> the first day.
>
Logically therefore, either nagios is logging the SMS alert and failing 
to actually call your script, or your script fails to log the call 
properly when called from nagios, which seems less likely.
>
> So, somewhere between the notification mechanism in Nagios, and my 
> script (which, again, works at the command line as the Nagios user), 
> something is getting dropped.
>
Can you give us the command/notification entry in the nagios config that 
calls your script?  It's one of the most likely points of failure.  I 
would also suggest testing with a temporary script which ignores all 
input and does something like 'touch' a file in /tmp to help see if it's 
a nagios/config/permissions problem or a script/environment problem.  
The script in question would also be useful for looking for a problem, 
but I'll understand if you don't care to post that.
>
> I’ve done some searching and much haedscratching, but have come up 
> empty.  Can someone please point me to what is most likely the 
> incredibly obvious?
>
>  
>
> Much thanks in advance!
>
>  
>
> SteveO
>  
> ------------------------------------------------------------------------


-------------------------------------------------------------------------
Check out the new SourceForge.net Marketplace.
It's the best place to buy or sell services for
just about anything Open Source.
http://ad.doubleclick.net/clk;164216239;13503038;w?http://sf.net/marketplace
_______________________________________________
Nagios-users mailing list
Nagios-users at lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/nagios-users
::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. 
::: Messages without supporting info will risk being sent to /dev/null