Host/service acknowledgement template?

[Russell Jackson]

Boeckman, Matthew wrote:
> Hello list!
> 
> Is there a way to configure a custom notification email for
> acknowledgements? What I have currently is a lightly modified version of
> notify-host-by-email and notify-service-by-email to include the ACK
> macro's:
> 
> define command{
>         command_name    notify-host-by-email
>         command_line    /usr/bin/printf "%b" "***** Nagios
> *****\n\nNotification Type: $NOTIFICATIONTYPE$\nHost: $HOSTNAME$\nState:
> $HOSTSTATE$\nAddress: $HOSTADDRESS$\nInfo: $HOSTOUTPUT$\n\n
> $HOSTACKAUTHOR$ ack'd the alarm with message
> $HOSTACKCOMMENT$\n\nDate/Time: $LONGDATETIME$\n" | /bin/mail -s "**
> $NOTIFICATIONTYPE$ Host Alert: $HOSTNAME$ is $HOSTSTATE$ **"
> $CONTACTEMAIL$
>         }
> 
> This works, but of course my text "ack'd the alarm with message" appears
> in all types of notifications with nothing in the macro fields, and for
> ACK's it works just fine. 
> 
> I'm wondering if there is something do-able like notify-ack-by-email
> that would only function on NOTIFICATIONTYPE=ACKNOWLEDGEMENT and thus
> use a specific printf statement about the ack. I see how I could
> configure another command definition and include it, but I'm not clear
> how to do the IF-THEN type logic. 
> 
> Any pointers are appreciated, thanks!
> 

I use an external sh script (see attachment). It's called without arguments (taking
advantage of nagios 2.x exporting of macros to the environment) like so:

define command {
	command_name notify-by-email
	command_line $USER3$/notify-by-email.sh
}

I use the same script for all notification and generate the contents based on the presence
of certain macros -> env variables. The script could probably be better, but it's working
for me ATM.

-- 
Russell A. Jackson <raj at csub.edu>
Network Analyst
California State University, Bakersfield

Don't make a big deal out of everything; just deal with everything.
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