escalation

[hindrek murdsalu]

First, you don't really want to add r to escalation_options as you only
want it to escalate when the status is critical, not when it's critical
and recovery.

Second, it doesn't make much sense as an "escalation" as the
notification interval is supposed to increase when you define your
escalation, you do exactly the opposite, although it probably is not the
cause, you could add a bigger notification_interval to service than to
service escalation.

 

(forgot to change the "To..." address to Nagios-user, now the original
poster gets 2 mails, but oh well) 

________________________________

From: nagios-users-bounces at lists.sourceforge.net
[mailto:nagios-users-bounces at lists.sourceforge.net] On Behalf Of Siwei
Zhang
Sent: 8. oktoober 2007. a. 22:30
To: nagios-users
Subject: [Nagios-users] escalation

 

Hi there,

 

I am trying to configure the escalation but never received the
escalation email.

What might be wrong? The followings are my configurations.

Thanks.

 

Kevin SZ

 

 

define service{

    use                     generic-service

    hostgroup_name          xxxx

    host_name               yyyy

    service_description     check-host-alive

    check_command           check-host-alive

    is_volatile             0

    check_period            24x7

    max_check_attempts      1

    contact_groups          g1,g2

    normal_check_interval   5

    retry_check_interval    5

    process_perf_data       1

    notification_interval   0

    notification_period     24x7

    notification_options    w,u,c,r

    notifications_enabled   1

}

 

 

 

define serviceescalation{

        host_name yyyy

        service_description check-host-alive

        contact_groups g1,g2

        first_notification 2

        last_notification 0

        notification_interval 300

        escalation_options c,r

        }

 

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