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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>First, you don’t really want to add
r to escalation_options as you only want it to escalate when the status is
critical, not when it’s critical and recovery.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Second, it doesn’t make much sense
as an “escalation” as the notification interval is supposed to
increase when you define your escalation, you do exactly the opposite, although
it probably is not the cause, you could add a bigger notification_interval to
service than to service escalation.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>(forgot to change the “To…”
address to Nagios-user, now the original poster gets 2 mails, but oh well) <o:p></o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
nagios-users-bounces@lists.sourceforge.net
[mailto:nagios-users-bounces@lists.sourceforge.net] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Siwei Zhang<br>
<b><span style='font-weight:bold'>Sent:</span></b> 8. oktoober 2007. a. 22:30<br>
<b><span style='font-weight:bold'>To:</span></b> nagios-users<br>
<b><span style='font-weight:bold'>Subject:</span></b> [Nagios-users] escalation</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi there,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I am trying to configure the escalation but never received
the escalation email.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>What might be wrong? The followings are my configurations.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thanks.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Kevin SZ<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>define service{<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>
use
generic-service<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>
hostgroup_name xxxx<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>
host_name
yyyy<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>
service_description check-host-alive<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>
check_command
check-host-alive<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>
is_volatile
0<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>
check_period
24x7<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>
max_check_attempts 1<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>
contact_groups g1,g2<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> normal_check_interval 5<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> retry_check_interval 5<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>
process_perf_data 1<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> notification_interval 0<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>
notification_period 24x7<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> notification_options
w,u,c,r<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> notifications_enabled 1<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:12.0pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>}<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:12.0pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-indent:12.0pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-indent:12.0pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-indent:12.0pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>define serviceescalation{<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:12.0pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>
host_name yyyy<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:12.0pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>
service_description check-host-alive<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:12.0pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>
contact_groups g1,g2<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:12.0pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>
first_notification 2<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:12.0pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>
last_notification 0<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:12.0pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>
notification_interval 300<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:12.0pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>
escalation_options c,r<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:12.0pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>
}<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:12.0pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
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