Notifications

[Aaron Devey]

Forgot to include the list in the CC.

Aaron Devey wrote:
> I don't see any obvious problems with your service definitions.  Did you
> find out TrendMicro was down for 6 hours by reviewing the nagios logs? 
> If so, that means nagios at least saw the service had a problem.  If you
> found out it was down by some other means, perhaps you can check the
> nagios logs to make sure nagios saw a "critical" or "warning" problem
> with the service.
>
> Also, If you have log_notifications turned on, try examining the logs of
> the timeperiod it was down.  If you don't see any attempts to send a
> notification for TrendMicro on lg03, then it's likely a configuration
> problem somewhere. 
>
> Finding it is the hard part. :)  The first places I would check are the
> service_notification_period, service_notification_options, and
> service_notification_commands for the contacts in the 'mis' group. 
> Follow the service_notification_commands to make sure the command it
> points to is set up correctly as well.  If there are no problems there,
> I'd make sure there are no service escalations for that service.
>
> If that doesn't help, I have no idea what the problem could be. :)
>
> Good luck,
>
> -Aaron
>
>
> Jerad Riggin wrote:
>   
>> define service{
>>         name                            generic-service ; Generic
>> service name
>>         active_checks_enabled           1               ; Active
>> service checks are enabled
>>         passive_checks_enabled          1               ; Passive
>> service checks are enabled/accepted
>>         parallelize_check               1               ; Active
>> service checks should be parallelized (Don't disable)
>>         obsess_over_service             1               ; We should
>> obsess over this service (if necessary)
>>         check_freshness                 0               ; Default is
>> to NOT check service 'freshness'
>>         notifications_enabled           1               ; Service
>> notifications are enabled
>>         event_handler_enabled           1               ; Service
>> event handler is enabled
>>         flap_detection_enabled          1               ; Flap
>> detection is enabled
>>         process_perf_data               1               ; Process
>> performance data
>>         retain_status_information       1               ; Retain
>> status information across program restarts
>>         retain_nonstatus_information    1               ; Retain
>> non-status information across program restarts
>>         register                        0               ; DONT
>> REGISTER THIS DEFINITION - NOT A REAL SERVICE, JUST A TEMPLATE!
>>         }
>>
>>
>> define service{
>>         use                             generic-service
>>         name                            windows-service
>>         is_volatile                     0
>>         check_period                    24x7
>>         max_check_attempts              5
>>         normal_check_interval           3
>>         retry_check_interval            1
>>         notification_interval           15
>>         notification_period             24x7
>>         register                        0
>>         }
>>
>> define service{
>>         use                             windows-service
>>         name                            check-trend
>>         notification_options            w,u,c,r
>>         check_command                   check_nt!SERVICESTATE!-d
>> SHOWALL -l ofcservice
>>         register                        0
>>         }
>>
>> define service{
>>         use                             check-trend
>>         service_description                             TrendMicro
>>         contact_groups                  mis
>>         # hostgroup_name                        windows-clients
>>         host_name                       lg03
>> }
>>
>>
>>     
>
>
>   


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