notification escalations after state change

Jeff Williams jeffwilliams05 at gmail.com
Tue Mar 14 00:39:21 CET 2006


Let's say I have a service called x that is at an OK status. Service x has
contacts oncall and admins specified in its
service definition. In its escalation, service x will notify oncall for
notification number 2 and oncall and backup for
notifications 3 through 5. If service x goes to a WARNING status and
notifies oncall and admins, but then remains
in the WARNING status for several days before moving to the CRITICAL status,
the notification number is not reset
and Nagios will therefore page oncall once about the CRITICAL status and
then oncall and backup will each receive
3 more notifications. Is there a way to reset the notification number
whenever the state changes? Or is there a way I
can compensate for this behavior of Nagios? Thanks.

Jeff
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