Acknowledge emails

[Jason Gauthier]

> >   I've been using nagios for quite a while.  I've 
> customized some of 
> >my notifications to fit better on our pagers.  Somehow, somewhere, 
> >sometime acknowledgement emails stopped sending the 
> acknowledgemnt comment with
> >it.    I cannot figure out which place it is I need to put 
> this back in.
> >(Maybe this was a change during a nagios upgrade even).  I'm 
> just not 
> >certain.
> >  
> >
> I think I know what you are talking about. I have written my 
> own notification script that is called the following way:
> [...]/mailer.py [...] -a $NOTIFICATIONTYPE$  -s $SERVICESTATE$ [...]
> 
> I had discovered (I was using 2.0b2 in the first place) that 
> sometimes my script received no value for its -a argument so 
> I had written somewhere in the script the following quick fix:
> 
>     # Nagios has a feature/bug that makes it send mails 
> without the PROBLEM or RECOVERY action
>     # flag. Hence the -a option comes with no argument, which 
> contradicts the check done below.
>     if parameters['-a'] is not None and 
> len(parameters['-a'])==0 and parameters['-s'] is not None and 
> len(parameters['-s']):
>         if parameters['-s'][0] in ('CRITICAL','WARNING','DOWN'):
>             parameters['-a'].append('PROBLEM')
>             logfile.write('Guessing the -a PROBLEM argument \n')
>         elif parameters['-s'][0] in ('OK','UP'):
>             parameters['-a'].append('RECOVERY')
>             logfile.write('Guessing the -a RECOVERY argument \n')

I'm not sure if that's the same or not.   Since I just had the luxury of
acknowledginh a host problem I can elaborate a little.

I went into the web interface and hit acknowledge.  I put in "jg" for
user and "This host is down." in the comment.

When I received the email it looks like this:

============================
***** Nagios  *****

Notification Type: ACKNOWLEDGEMENT
Host: Camera
State: DOWN
Address: 192.168.70.34
Info: CRITICAL - Plugin timed out after 10 seconds

Date/Time: Fri Jan 13 10:37:03 EST 2006
=============================

Under info, it used to say "This host is down.".  Perhaps even included
my username. I can't remember if that was the case or not.  This is
functionality I'm wanting to get back!

Jason



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