Suggestion about new field in Service Object

[Andreas Ericsson]

Billow Gao wrote:
> I am talking about an ISP here.
> Those server admin are not ours, but customers'.
> 

Are those customers likely to have the required access to fix the 
problems that may arise? If not, you may want to skip sending them email 
and just get them a cronscript-generated availability report every month 
or so. Or if you're really sensible, you'll get that report when it's 
showing good figures and the customers is disputing the SLA.

> And we just provide a center nagios server for them to monite their servers.
> 
> So there will be thousands of servers/services need to be added into nagios.
> 

So? Charge a little something for that service and buy the server-park 
you need to do the job. It's the whole idea behind the term "business" 
after all.

> And we cann't use mailling list since different servers/services belong to
> different person.
> I already reduced the size of contact to four lines so totally 10 lines for
> a new email address. (The other options are the same and in the template:
> customer-contact)
> 
> =====================
> define contact{
> use customer-contact
> contact_name contact_name
> alias contact_alias
> email contact_email_address
> }
> 
> define contactgroup{
> contactgroup_name contactgroup_name
> alias contactgroup_alias
> members contact_name
> }
> =====================
> 
> 
> Just wonder why not provide a service-alias field in Service object and then
> we can just use one line:
> service_alias myemail at domain.com
> 

The greatest thing about opensource software is that if you need it to 
do something that it currently doesn't, you can simply change it. I'm 
sure Ethan would gladly accept a patch for this.

If, for some reason, you are unable to produce one yourself I'd be happy 
to help. Given the amount of customers you have I'm sure you'd be 
satisfied with paying quite a large sum of money to get this problem 
sorted out. If so, I'm your man. It's about 16 hours worth of coding, 
testing included.


> and then use a command like:
> define command{
> command_name notify-by-email
> command_line /usr/bin/printf "%b" "***** Nagios *****\n\nNotification Type:
> $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$\nHost: $HOSTALIAS$\nAddress:
> $HOSTADDRESS$\nState: $SERVICESTATE$\n\nDate/Time:
> $LONGDATETIME$\n\nAdditional Info:\n\n$SERVICEOUTPUT$" | /bin/mail -s "**
> $NOTIFICATIONTYPE$ alert - $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$ **"
> $SERVICE_ALIAS$
> }
> 
> Also, one server can have many IPs, and different service may use different
> IP in the same server.
> We have to create new check commands and pass the IP directly to the command
> like:
> command_line $USER1$/check_tcp -H $ARG1$ -p $ARG2$
> So we don't need to create a host obejct for each IP.
> 
> Just a suggestion.....
> 
> 
> Thanks
> 
> Ying
> 
> 
> 
> 
> 
> 
> On 10/20/05, Andrew Laden <Andrew.Laden at tudor.com> wrote:
> 
>>I cant speak for what he is doing, but I have considered making a
>>"subscription" based notification. Make an email address for each
>>individual
>>item that is being monitored. That email address is actually a mailing
>>list.
>>That way, users who are interested in getting alerts for a particular item
>>can just add themselves to the mailing list. I don't have to update the
>>contactgroups config file. I can auto generate it based on the hosts and
>>services.
>>
>>That could easily make a lot of email addresses, with very little work to
>>configure.
>>
>>Not that I am doing this currently, But I have been in places that did
>>this
>>sort of thing.
>>
>>-Andrew
>>
>>
>>
>>
>>
>>>>For example: For notification, since most of our services are using
>>>>the same format of notification, just different email address.
>>>>There will be thousands of different email address. And we have to
>>>>create a contact object and a contact group for every
>>>
>>>single email address.
>>>
>>>A nagios installation with thousands of different
>>>email-addresses? Are you quite sure that there is, literally,
>>>thousands of people actually administrating your network? If
>>>so, you have much worse problems than Nagios taking half a
>>>day to load its configuration.
>>>
>>
>>
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> 
> 

-- 
Andreas Ericsson                   andreas.ericsson at op5.se
OP5 AB                             www.op5.se
Tel: +46 8-230225                  Fax: +46 8-230231


-------------------------------------------------------
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::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. 
::: Messages without supporting info will risk being sent to /dev/null