Spam from Groundwork Open Source Solutions

[John Mark Walker]

Paul,

I profusely apologize that this happened. I have escalated the incident 
to the highest levels and will ensure that this never happens again. I 
have directed everyone at GroundWork to go through me first before 
consulting anyone on this list.  

To the entire list: 

In the future, if any of you receive inappropriate contact from us, I 
would like to know as soon as possible.

Thanks,
John Mark Walker
Developer Relations Manager
GroundWork

On Friday 07 October 2005 05:43 am, Paul L. Allen wrote:
> I just received this spam from Groundwork Open Source Solutions.  To
> the best of my knowledge nothing I have ever posted has even implied
> that I might be remotely interested in them, their product or their
> services.
>
> I don't recall responding to this guy on the list about anything
> either, but I don't make any special effort to remember the names of
> people I only respond to once or twice.  But even if I had answered
> one of his questions or even asked him a question, that does not
> entitle him to spam me with an advert for his product.  Maybe if I'd
> asked about an integrated solution like openview he would be
> justified in sending me a one-liner saying he had such a product and
> asking if I'd be interested in more info but not a sales pitch.
>
> Of course, if I had asked on the list if there was an equivalent of
> openview then the correct place to respond would have been to the
> list so that others could see the answer and find it in the archives.
>  The fact that he mailed me personally indicates that he knows damned
> well that posting a sales pitch to the list would not be appreciated.
>
> Sadly, blocking him from the list won't stop him trawling the
> archives. However, there is nothing to stop the Nagios documentation
> listing companies like Groundwork that behave unethically and
> recommending that people refuse to do business with them.
>
> Wayne Dahler writes:
> > Paul,
> > After a very successful two years in the US market, we are looking
> > to Europe as our next opportunity.  I am hoping that you can point
> > me to the right person within your organization for a brief
> > discussion on IT infrastructure-monitoring solutions.
> >
> > I have attached several documents that you can share with the
> > person in your company who would be interested in how open source
> > tools might be used to enhance your monitoring environment.
> >
> > In summary:
> > We have integrated and enhanced 15 of the best-of-breed opensource
> > tools together in IT GroundWork including Jetspeed, Nagios, RRD
> > Tool and NTOP.  It provides monitoring coverage for networks,
> > servers, applications, databases and network traffic.
> >
> > IT GroundWork delivers the same functionality as HP OpenView or CA
> > Unicenter for about 20-30 percent of the cost.  Or if you are
> > currently using tools that you like, but find that you have
> > additional needs, IT GroundWork can augment your monitoring
> > environment while maintaining your investment cost effectively.
> >
> > We are not looking to replace the tools you are currently using,
> > rather we help companies like yours use open source tools to
> > supplement their tools, cost-effectively enhancing their monitoring
> > environment.
> >
> > Some areas that might be interesting to you are:
> >  *  An IT Dashboard - high level overview for executives
> >  *  Auto discovery tools - for easy of expansion
> >  *  Synthetic transactions which document the exact performance of
> > what an end-user/client experiences, breaking down the transaction
> > by segments - internet, network, apps server, database back-end
> > server, etc. to pin-pointing performance and bottlenecks. *  Web
> > portal for all your tools to roll up to - including single sign-on
> > capability etc. *  Highly graphical interface - broken down by the
> > way you do business (geographic, departmental, functional, or any
> > way you wish).
> >
> > If this sounds interesting to you or someone on your team, we
> > provide a brief WEBEX presentation which will give you an
> > opportunity to see a demo of the Groundwork package and its
> > capabilities.  You can ask questions about how we might work within
> > you environment and how we would integrate with you existing tools.
> >
> > Please give me a call and let me know your level of interest. 
> > Thanks for your help and your time.
> >
> >
> >
> > Best Regards,
> >
> > Wayne Dahler
> > Account Development Mgr.
> > GroundWork Open Source Solutions
> > (510) 899-7735-direct
> > (510) 428.0980-fax
> > www.itgroundwork.com
> > wdahler at itgroundwork.com


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