Nagios doesn't stop notifying when it should

[Jeff Williams]

I know I've submitted this question before and I don't want to spam
everyone, but someone has to be using escalations that can help me.
Can someone please help me explain why the first example used to work
for me and now would not? I am using 2.0b4 (and have been since well
before having this problem) and now have to use the lines in the
second example to get notifications to stop after 5.

> define serviceescalation{
>         host_name                     myserver
>         service_description        /VAR
>         first_notification            3
>         last_notification             5
>         notification_interval       5
>         contact_groups              oncall,backup
> }
>
> define service{
>         use                           generic-service
>         host_name                 myserver
>         service_description     /VAR
>         is_volatile                   0
>         check_period              24x7
>         retry_check_interval     1
>         contact_groups              ulsysadmins
>         notification_interval       5
>         notification_period         24x7
>         notification_options        w,u,c,r
>         check_command            check_nrpe!check_disk6
> }
>
> What this used to do is notify 'ulsysadmins' for the first two
> notifications, then escalate to 'oncall' and 'backup' for the third
> through fifth notifications. Right now it does that, but then for the
> sixth through infinite notification, it goes back to notifying
> ulsysadmins. I thought this was enough to tell it to stop at 5
> notifications. It used to be, but now I need to change the escalation
> to:
>
> define serviceescalation{
>         host_name                     myserver
>         service_description        /VAR
>         first_notification            3
>         last_notification             4
>         notification_interval       5
>         contact_groups              oncall,backup
> }
>
> define serviceescalation{
>         host_name                     myserver
>         service_description        /VAR
>         first_notification            5
>         last_notification             5
>         notification_interval       0
>         contact_groups              oncall,backup
> }

Thanks.

Jeff Williams


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