Weird alert

[Collins, Steve]

I have a contact group for a set of hosts.  The hostgroup members are all set to notify 24x7, for example:

Host.cfg
~~~~~~~~
define host {
    use    generic-host
    host_name    intranet.industry.gov.au
    alias    ITR Intranet
    address    intranet.industry.gov.au
    parents    MIKEY
    check_command    check-host-alive
    max_check_attempts    3
    notification_interval    60
    notification_period    24x7
    notification_options    d,u,r
}

This host and several others are all members of a particular hostgroup, for that hostgroup there are a couple of hostgroup escalations, thus:

HostGroupEscalation.cfg
~~~~~~~~~~~~~~~~~~~~~~~
define hostgroupescalation {
    hostgroup_name    Macquarie_internet_zone
    first_notification    2
    last_notification    0
    notification_interval    360
    contact_groups    webdevoncall
}
define hostgroupescalation {
    hostgroup_name    Macquarie_internet_zone
    first_notification    2
    last_notification    2
    notification_interval    60
    contact_groups    servicedesk,webpub
}

For the contactgroup webdevoncall, there is a single contact, thus:

Contacts.cfg
~~~~~~~~~~~~
define contact {
    use    generic-contact
    contact_name    webdev-oncall
    alias    Web Development Team Oncall Member
    pager    0421054024 at streetdata.com.au
    service_notification_period    nonworkhours
    host_notification_period    nonworkhours
    service_notification_options    w,u,c,r
    host_notification_options    d,u,r
    service_notification_commands    notify-by-epager
    host_notification_commands    host-notify-by-epager
}

There are several other elements around this info which send emails during workhours when hosts have issues, however this morning when the host MIKEY went down, I received an SMS message about it.  My (apparently flawed) understanding is that the contact webdev-oncall should only receive notifications in nonworkhours (from the contact definition) and only on the second and subsequent notification (from the hostgroup escalation).

Well, I received the SMS on the second notification, but during workhours...

Where have I messed up?

Steve
--
Stephen Collins
Web Development Section
eBusiness Division
__________________________________________________
Department of Industry, Tourism and Resources 
Level 12, 20 Allara Street, Canberra City ACT 2600
GPO Box 9839, Canberra ACT 2601

E steve.collins at industry.gov.au
P +61 2 62137193
C +61 410 680722
F +61 2 62136227


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