false alerts

[Payal Rathod]

Hi,
Sometimes I get false alerts on nagios which says,
[10-14-2004 02:54:23] SERVICE ALERT: designs2;FTP;CRITICAL;SOFT;2;CRITICAL - Socket timeout after 10 seconds

But within a min I get,
[10-14-2004 02:55:12] SERVICE ALERT: designs2;FTP;OK;SOFT;3;FTP OK - 1.004 second response time on port 21 [220 ProFTPD 1.2.9 Server (ProFTPD)

This is quite bugging since I get a lot of mails and it is confusing whether the
server/service is really down or not. What is the reason for this?

The server which is being monitored is at our nearby company branch office.
This happpens for all services.

Can someone help out in this please?
With warm regards,
-Payal



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