Question: Service Availability Report

Ronald onramp at theoffice.net
Thu Oct 14 00:12:45 CEST 2004




>> Q2: For the different service I'm getting the following
CRITICAL state
>> breakdown: 
>> 
>> State,Type / Reason,Time,% Total Time,% Known Time
Unscheduled,49710d
>5h 25m
>> 40s,-0.145%,-0.145%, Scheduled,0d 1h 51m 6s,0.257%,0.257%, 
>> 
>> Total	0d 0h 48m 30s	0.112%	0.112%
>> 
>> How did it get "49710d 5h 25m 40s" ??
>> 
>> BTW I've had a look through all system clocks and it's synced.
>
>That's bizarre and something I have not ever seen before. Is
there
>anything unusual about your log files? Did you change the log
rotation
>rate at any time or have a massive time slew? What was your
reporting
>period and report options? Is this a new service or one
that's existed
>for the entire duration of your reporting period?

1) There is maybe - 12 services and 12 hosts - this is the
only service showing this behaviour
2) No time slew. As an aside, the system clock is synced via
NTP nightly
3) Log rotation has remained the same
4) It's a new service which has existed for more the last 6
weeks. The report was generated for the last month.

5) Reporting options:

Assume initial State: YEs
First assumed state: Service OK
Report period: Current time range
Assume state retention: Yes
Backtracked archives: 1

Browsing through the service log entries, I noticed the following:

Event Start Time,Event End Time,Event Duration,Event/State
Type,Event/State Information

13-10-2004 03:36:12,13-10-2004 03:42:22,0d 0h 6m 10s,SERVICE
CRITICAL,Connection refused by host
13-10-2004 03:42:22,01-10-2004 00:00:00,49698d 2h 45m 54s+
,SERVICE OK,HTTP ok: HTTP/1.1 200 OK - 4.735 second response time

The entries are for October - but the report was generated for
the month of September.

Clues as to what I'm doing wrong?


Thanks!
Ronald


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