Integrate with trouble ticket system?

[Andreas Ericsson]

mshirley at ysi.com wrote:
> what about check_mailq?  This could easily check an auto reply email queue
> and if an email exists execute a script that parses the data in the email
> and act accordingly
> 
Why bother more than necessary, and why add the additional delay? 
Procmail feeds the output of the mail to stdin of a script the instant 
(more or less) it arrives in the inbox. A check in nagios with an 
eventhandler connected to it is bound to be slower, more tedious and 
overall more than just a bit too cumbersome for this task.

> Mark Shirley
> IT Helpdesk
> YSI Incorporated
> 

-- 
Sourcerer / Andreas Ericsson
OP5 AB
+46 (0)733 709032
andreas.ericsson at op5.se


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