Has anyone looked into the product by www.hype ric.com before?

[Voon, Ton]

I don't see why you cannot repackage Nagios and sell the service - in fact,
the GNU licence allows you to do that. What you cannot do is remove the GNU
licence or the copyrights.

Other companies "make money" from opensource software. Apple use a version
of FreeBSD as the core of their MacOSX. Red Hat make money from distributing
Linux. Webhosting companies use Apache to sell their services.

The key, I think, is to be open about it ("Plumtree use Nagios as the core
of our monitoring software") and show that you are "being a good citizen" by
contributing back changes and generally helping to improve the codebase. I
would be happy to credit Plumtree for any patches that you provide to show
your participation.

As for commercial support, http://nagios.org lists a few companies that will
provide you an extra level of support if your customers have problems that
you cannot fix internally. I'm sure you could partner with one of them.

My point is, I wouldn't rule out Nagios just because it is opensource. If
you think it is a good product, then your customers will too.

Ton

-----Original Message-----
From: Jason Truong [mailto:Jason.Truong at plumtree.com] 
Sent: 25 May 2004 00:02
To: nagios-users at lists.sourceforge.net
Subject: [Nagios-users] Has anyone looked into the product by
www.hyperic.com before?

Internally we use Nagios.  I have been using for quite some time and love
it.  Our company is looking into something like Nagios but packaging it into
a product to help monitor our product, the Plumtree portal.

Has anyone looked into http://www.hyperic.com/ before?  The folks in upper
management are looking for a company to partner up with.

If anyone knows of a better commercial product, can you please give me your
suggestions.  The portal manager is looking for something like Nagios,
network/systems management tool, but with commercial support.  I don't think
that Plumtree can package Nagios since that would break some of the legal
aspects of using opensource.  I personally love Nagios and would not want my
company to re-package Nagios and try to sell it as a add-on package/service
without giving back to Nagios.  (sorry I don't understand the licensing all
too well)

Thank you,

Jason Truong
Plumtree Software
(415) 399-7006


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