Different paging for different levels

Chris Gill cgill at NewWorldApps.com
Mon Oct 27 16:14:09 CET 2003


David and others who've responded:
	I'm going to go ahead and give multiple contacts a shot, and play
with the notification_options for the contacts to prevent certain contacts
from getting certian kinds of pages. Will this get around the issue Anthony
mentioned, where a Warning->Critical state change doesn't get detected, or
is that just a fundamental limitation of the software at this point?

-----------------------------------------------------------------
Christopher P. Gill, Systems Engineer, New World Apps
cgill at newworldapps.com
703-856-7268 (Cell/Business)


-----Original Message-----
From: David Olbersen [mailto:DOlbersen at stbernard.com]
Sent: Friday, October 24, 2003 12:18 PM
To: Chris Gill; nagios-users at lists.sourceforge.net
Subject: RE: [Nagios-users] Different paging for different levels


Chris Gill wrote:

> Hi all,
> 	We've moved to Nagios here over the last few months, and things have
> been going swimingly. There's one question, though, that's cropped up that
I
> can't seem to figure out. Is there a way to send different types of alerts
> based on severity. IE: send warning alerts by e-mail, and critical alerts
by
> pager. The only way I've seen to do this is to set up two contacts for
each
> user (bob-email, bob-pager). This seems inordinately clunky, though. Is
> there a better way to do it?

Chris,

I've found myself in the same situation. What I decided to do was create a
template for email & pager contacts. Since I have multiple contacts I can
define email contacts or pager contacts or both for each user, depending on
their situation. Simply inheriting from the correct template was all I did.

Have you thought about this? Are there flaws with it?

-- 
David Olbersen
iGuard Engineer
St. Bernard Software
15015 Avenue of Sciences
San Diego, CA 92127
x2152


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