% Time Undetermined

Jason Gauthier jgauthier at lastar.com
Thu May 22 15:01:03 CEST 2003


Greetings-

Thanks for your response. I changed log_initial_states to make sure the
initial state was up.
I deleted my logs and retention information, and started Nagios with fresh
information.

I waited 24 hours, and tried to run a report for just today.
I get 100% undetermined time.

I understand that if you try to go back farther than there is information
this will occur.
However, I'm trying to just read information from 1 day (Today), and have
logs for 2.

The time should be able to be determined.  Unless I am completely missing
something.

Any other tips, are greatly welcomed.


> -----Original Message-----
> From: Steve Rossen [mailto:Steve.Rossen at Parago.Com]
> Sent: Wednesday, May 21, 2003 2:27 PM
> To: 'Jason Gauthier'; 'nagios-users at lists.sourceforge.net'
> Subject: RE: [Nagios-users] % Time Undetermined
> 
> 
> What about nagios.cfg options? I believe the most relevant option is:
> 
> log_initial_states=
> 
> 
> You will need some info in the logs to be able to generate a 
> report. I don't
> understand what you mean by you don't have backtracked 
> logged. Nagios will
> let you do a report for any date, but it needs logs to make 
> that report
> useful. So if you are wanting a year to date report but only 
> have last weeks
> log Nagios will make a report from Jan to now just only the 
> last 7 days will
> have info, the rest will be undetermined.
> 
> 
> 
> 
> -----Original Message-----
> From: Jason Gauthier [mailto:jgauthier at lastar.com] 
> Sent: Wednesday, May 21, 2003 1:17 PM
> To: Steve Rossen; 'nagios-users at lists.sourceforge.net'
> Subject: RE: [Nagios-users] % Time Undetermined
> 
> 
> Yes, you are correct.  The FAQ entry is basically:
> 
> "Description: When user generates host/service reports using 
> the trends and
> availability CGIs, they get a percent of time reported as being
> 'Undetermined'. Sometimes the report will show '100% 
> Undetermined' time.
> What does this mean? 
> 
>  
> Solution: The trends and availability CGIs were designed to 
> not lie to you
> (or your manager). They make the best attempt to give an 
> honest report of
> the state of a host or service based on alert entries found in the log
> files. If there are chunks of time in the reporting period 
> that the CGIs
> cannot determine the state of a host/service for, those 
> chunks get counted
> as undetermined. 
> 
> If you get 100% of the period being reported as undetermined, 
> the problem
> lies with the fact that the CGIs could not determine the 
> initial/start state
> of the host/service for that period. You can increase the 
> chances of the
> CGIs finding an initial state for the host/service by 
> increasing the value
> of the Backtracked Archives option. If this does not help and 
> you know what
> the state of the host/service was at the start of the report 
> period, you can
> tell the CGIs what that was by selecting it from the First 
> assumed state
> dropdown box. 
> 
> If only a portion of the reporting period is being shown as 
> undetermined, it
> may be due to two things: 
> 
> 
> Nagios was not running during the undetermined times. If this 
> is the case,
> you're out of luck. The CGIs cannot be forced to report the state of a
> host/service when Nagios was not running. 
> The Nagios process was restarted one or more times during the 
> reporting
> period. If you have state retention enabled, set the Assume 
> state retention
> option to yes. If you do not have state retention enabled, 
> you might try
> setting the Assume initial states option to yes. "
> 
> 
> The first solution is "Increase Backtracked Archives" which 
> is a moot point,
> because I have none. The second solution is to force the 
> "Assumed initial
> state", which my original emails states I have done. (I 
> forced the initial
> status to be "UP")
> 
> S, I appreciate you pointing me to the FAQ which I have covered.
> Unfortunatly, in my case something else is wrong.
> 
> I would be most thankful for any other suggestions.
> 
> Thanks all,
> 
> Jason
> 
> 
> > -----Original Message-----
> > From: Steve Rossen [mailto:Steve.Rossen at Parago.Com]
> > Sent: Wednesday, May 21, 2003 10:54 AM
> > To: 'Jason Gauthier'; 'nagios-users at lists.sourceforge.net'
> > Subject: RE: [Nagios-users] % Time Undetermined
> > 
> > 
> > There is a FAQ on this. Do a search.
> > 
> > -----Original Message-----
> > From: Jason Gauthier [mailto:jgauthier at lastar.com]
> > Sent: Wednesday, May 21, 2003 8:48 AM
> > To: 'nagios-users at lists.sourceforge.net'
> > Subject: [Nagios-users] % Time Undetermined
> > 
> > 
> > Hey Folks-
> > 
> > 
> > I've been using Nagios for quite a while. Recently, my CTO
> > came to me and
> > said he wants a way for me to measure our uptime. I thought, 
> > "Nagios has
> > built in reporting, and should do the job nicely."
> > 
> > I proceeded to clean out all my Nagios retention states, and
> > start from a
> > clean slate. After several days I'm back to running reports.  
> > 
> > Every report I run for every host always tells me that
> > 100.000% of my time
> > is undetermined.  I cannot figure out why. (Even if I run the 
> > report on the
> > last 24 hours, assume inital state is up, [and it is!], I 
> > always get this)
> > 
> > I would really like to figure out how this works so I can fix
> > it.. and not
> > have to build something else myself.
> > 
> > Thanks!
> > 
> > 
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> > 
> 


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