recovery alerts

[Dushyanth Harinath]

Hi guys, 

I have service escalations defined as given below. 
 
define service{
        use                             generic-service
        host_name                       testserver
        service_description             SSH
        is_volatile                     0
        check_period                    24x7
        max_check_attempts              5
        normal_check_interval           5
        retry_check_interval            1
        contact_groups                  support
        notification_interval           5
        notification_period             24x7
        notification_options            w,u,c,r
        check_command                   check_ssh
        }

define serviceescalation{
        host_name               *
        service_description     *
        first_notification      2
        last_notification       2
        notification_interval   20
        contact_groups          sysad-l1 
}

define serviceescalation{
        host_name               *
        service_description     *
        first_notification      3
        last_notification       3
        notification_interval   0
        contact_groups          sysad-l2 
}

The critical/warning notifications are working fine. Now assume that a
service problem occurs for 13 mts, then nagios sends a critical
notification to the "support" contact group after 5 mts and after 10 mts
to the contact group sysad-l1. But after the service recovers the
recovery notification is only sent to the sysad-l1 contact group and not
also to the support contact group.

Why is this so?, should'nt all the contact groups who have been notified
about the problem get a recovery notification too. 

Is there something wrong with my configuration or is this the way it is
supposed to work ?.

TIA
Regards
Dushyanth.H
-- 
Bad command or file name! Go stand in the corner.

http://symonds.net/~dushy


-------------------------------------------------------
This SF.NET email is sponsored by:
SourceForge Enterprise Edition + IBM + LinuxWorld = Something 2 See!
http://www.vasoftware.com