Problem with NSClient 1.0.7.0onnon-englishWin2000

Bosse Klykken bosse at klykken.com
Thu Nov 7 12:55:57 CET 2002
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The error messages translate to:

0xC0000BBC: The handle is not a valid PDH object.
0x800007D5: No data to return.

.../Bosse

On Thu, Nov 07, 2002 at 12:29:57PM +0100, Bosse Klykken wrote:
> I'm having problems with NSClient 0.7.0, on a Windows 2000 Server
> Build SP3. The application log gets flooded with error messages like:
> 
> NSClient Error: PDH.dll Collect CommitByte - ERROR: 0xC0000BBC 
> NSClient Error: PDH.dll Collect CommitLimit - ERROR: 0xC0000BBC 
> NSClient Error: PDH.dll Collect Uptime - ERROR: 0xC0000BBC 
> NSClient Error: PDH.dll Collect CPU - ERROR: 0xC0000BBC 
> NSClient Error: PDH.dll Collect - ERROR: 0x800007D5 
> 
> The only checks I'm running against this server is diskspace and one
> service. I have tried disabling PerfProc with the Extensible Counter
> List from the Recource Kit, restarting NSClient, enabling PerfProc and
> restarting NSClient again, without success.
> 
> I'd appreciate any suggestions you might come up with.
> 
> .../Bosse
> 
> On Mon, Sep 30, 2002 at 12:55:56PM +0200, Daniel Geske wrote:
> > For future reference:
> > Problems with NSClient writing 5 errors to Application Event Log every 5
> > seconds and Fix.
> > 
> > -----Ursprüngliche Nachricht-----
> > Von: Paulo Pinto <pspa at gp.novis.pt>
> > An: Daniel Geske <daniel.geske at yoc.de>
> > Datum: Montag, 30. September 2002 12:41
> > Betreff: Re: [Nagios-users] Problem with NSClient
> > 1.0.7.0onnon-englishWin2000
> > 
> > 
> > Hehe.
> > 
> > That's windows, after all... its reactions cannot be predicted ;-)
> > 
> > The idea... well... I was tempted to suggest you to reboot (I guess it'd
> > have the same effect), but you've said something about not wanting to
> > 'tamper' with the machine ;-)
> > 
> > Anyhow, I think it'd be a good idea to forward all our 'discussion' to
> > the user's mailing list ... it can help others in the future.
> > 
> > Hugz :-)
> > 
> > On Mon, 2002-09-30 at 10:21, Daniel Geske wrote:
> > > Hi, me again!
> > >
> > > You probably will believe it - I still won't:
> > >
> > > stop nsclient, uncheck all procs, start nsclient, stop nsclient, check all
> > > procs, start nsclient did the job!
> > > That's incredible.
> > > I don't know how you came up with that idea, but thanks!
> > >
> > > Have a great week!
> > >
> > > Daniel
> > >
> > > -----Ursprüngliche Nachricht-----
> > > Von: Paulo Pinto <pspa at gp.novis.pt>
> > > An: Daniel Geske <daniel.geske at yoc.de>
> > > Datum: Freitag, 27. September 2002 18:05
> > > Betreff: Re: [Nagios-users] Problem with NSClient
> > > 1.0.7.0onnon-englishWin2000
> > >
> > >
> > > Hmm..
> > >
> > > Do a manual check:
> > >
> > > /path/to/nagios/plugins/check_nt -H yourhost -v CPULOAD -l 10,80,90
> > >
> > > I you get a correct result, you got a nagios problem :)
> > >
> > >
> > > > > >> I am running the same client version on another server with the
> > same
> > > OS
> > > > > and
> > > > > >> don't get any errors there.
> > >
> > > Reading this part, I'd suggest you to run the Extensible Performance
> > > Counter List" on that machine and compare.
> > >
> > > One other thing you can try is to DISABLE PerfProc, relaunch nsclient,
> > > ENABLE PerfProc and relaunch nsclient. I know it sounds weird, but hey,
> > > this *IS* windows, after all :-)
> > >
> > > Are you using the W2K Resource Kit German version ? I dunno if there is
> > > a difference between the english and german versions of the reskit ...
> > >
> > > Give it a try ... and tell me something :)
> > >
> > > Hugz,
> > >
> > > On Fri, 2002-09-27 at 15:25, Daniel Geske wrote:
> > > > The only thing of the four starting with Perf*, that was disabled was
> > > > PerfOS - it is enabled now. I restarted the NSClient service, no
> > success.
> > > > :-(
> > > > Any other ideas? I'm lost.
> > > >
> > > > Thanks.
> > > >
> > > > Daniel
> > > >
> > > > -----Ursprüngliche Nachricht-----
> > > > Von: Paulo Pinto <pspa at gp.novis.pt>
> > > > An: Daniel Geske <daniel.geske at yoc.de>
> > > > Cc: nagios-users at lists.sourceforge.net
> > > <nagios-users at lists.sourceforge.net>
> > > > Datum: Freitag, 27. September 2002 16:24
> > > > Betreff: Re: [Nagios-users] Problem with NSClient 1.0.7.0
> > > > onnon-englishWin2000
> > > >
> > > >
> > > > The tool is called "Extensible Performance Counter List.", and it
> > > > belongs to the reskit "Performance Tools".
> > > >
> > > > It's not supposed to cause any type of damage to your machine: in fact,
> > > > if you have anything on that machine that depends on the perfcounters,
> > > > I'd say that it won't run :->
> > > >
> > > > Take a look at the tool... it's a enable/disable Perfcounter utility.
> > > > It won't cause any damage :)
> > > >
> > > > P.S. - My guess is that you have 'PerfProc' disabled ... enable it :)
> > > >
> > > > Hugz all.
> > > >
> > > >
> > > > On Fri, 2002-09-27 at 14:50, Daniel Geske wrote:
> > > > > Hi Paulo,
> > > > >
> > > > > May there be anything else I can do before having to reinstall
> > something
> > > > on
> > > > > that host? I'd rather not touch anything on the server (anything else
> > > runs
> > > > > just fine) because it's used in production and there is currently no
> > > > backup
> > > > > for it.
> > > > > If this must be _the_ solution to the problem, I suppose I need to
> > talk
> > > to
> > > > > the IT management and then go ahead and do what needs to be done.
> > > > > Thanks for your answer!
> > > > >
> > > > > Sincerely,
> > > > >
> > > > > Daniel Geske
> > > > >
> > > > > -----Ursprüngliche Nachricht-----
> > > > > Von: Paulo Pinto <pspa at gp.novis.pt>
> > > > > An: Daniel Geske <daniel.geske at yoc.de>
> > > > > Cc: nagios-users at lists.sourceforge.net
> > > > <nagios-users at lists.sourceforge.net>
> > > > > Datum: Freitag, 27. September 2002 14:51
> > > > > Betreff: Re: [Nagios-users] Problem with NSClient 1.0.7.0 on
> > > > > non-englishWin2000
> > > > >
> > > > >
> > > > > >Hello.
> > > > > >
> > > > > >It's not a NSclient problem, it is a Window$ performance counters
> > > > > >problem.
> > > > > >
> > > > > >On the W2K reskit you'll find an application to
> > check/modify/reinstall
> > > > > >the perfcounters ... If you can't find it, tell me... I'll try to
> > find
> > > > > >it for you.
> > > > > >
> > > > > >Hugz,
> > > > > >
> > > > > >On Fri, 2002-09-27 at 13:34, Daniel Geske wrote:
> > > > > >> Hi all,
> > > > > >>
> > > > > >> I have a problem with NSClient 1.0.7.0 running on a german version
> > of
> > > > > >> Windows 2000 Server.
> > > > > >> Every five seconds the NSClient adds 5 Errors to the Applications
> > > > section
> > > > > of
> > > > > >> the NT Event Log.
> > > > > >> When NSClient first starts it recognizes the correct language code
> > > for
> > > > > the
> > > > > >> system.
> > > > > >> I am running the same client version on another server with the
> > same
> > > OS
> > > > > and
> > > > > >> don't get any errors there.
> > > > > >> For some reason the version of the files pdh.dll and psapi.dll in
> > > > > nsclient's
> > > > > >> directory differ from the ones in the windows/system32 directory.
> > The
> > > > > ones
> > > > > >> in the nsclient dir are
> > > > > >> These varibles of the check_nt plugin work w/o any problems:
> > > > > >> CLIENTVERSION
> > > > > >> USEDDISKSPACE
> > > > > >> SERVICESTATE
> > > > > >> PROCSTATE
> > > > > >>
> > > > > >> These varibles return errors or invalid data:
> > > > > >> CPULOAD - NSClient - ERROR:Malformed request or internal error.
> > Check
> > > > > >> EventLog:None&2&35
> > > > > >> UPTIME - System Uptime : 0 day(s) 0 hour(s) 0 minute(s)
> > > > > >> MEMUSE - Memory usage: total:0.00 Mb - used: 0.00 Mb (nan%) - free:
> > > > 0.00
> > > > > Mb
> > > > > >> (nan%)
> > > > > >>
> > > > > >> The error messages in the nt log all talk about the pdh.dll file.
> > > Then,
> > > > 4
> > > > > of
> > > > > >> five messages have the same error code:
> > > > > >> CPU, Uptime, CommitWrite, CommitByte (all error code 0xC0000BBC),
> > > > Collect
> > > > > >> has (0x800007D5).
> > > > > >>
> > > > > >> I have already contacted the team of NSClient, but did not receive
> > a
> > > > > >> response as of yet.
> > > > > >>
> > > > > >> I would be happy to hear from anybody providing hints to the
> > solution
> > > > of
> > > > > the
> > > > > >> problem.
> > > > > >>
> > > > > >> Thank you.
> > > > > >> Sincerely,
> > > > > >>
> > > > > >> Daniel Geske
> > > > > >>
> > > > > >>
> > > > > >>
> > > > > >> -------------------------------------------------------
> > > > > >> This sf.net email is sponsored by:ThinkGeek
> > > > > >> Welcome to geek heaven.
> > > > > >> http://thinkgeek.com/sf
> > > > > >> _______________________________________________
> > > > > >> Nagios-users mailing list
> > > > > >> Nagios-users at lists.sourceforge.net
> > > > > >> https://lists.sourceforge.net/lists/listinfo/nagios-users
> > > > > >--
> > > > > >Paulo Pinto
> > > > > >Novis GSP
> > > > > >
> > > > > >pspa at gp.novis.pt
> > > > > >
> > > > > >
> > > > >
> > > > --
> > > > Paulo Pinto
> > > > Novis GSP
> > > >
> > > > pspa at gp.novis.pt
> > > >
> > > >
> > > >
> > > > -------------------------------------------------------
> > > > This sf.net email is sponsored by:ThinkGeek
> > > > Welcome to geek heaven.
> > > > http://thinkgeek.com/sf
> > > > _______________________________________________
> > > > Nagios-users mailing list
> > > > Nagios-users at lists.sourceforge.net
> > > > https://lists.sourceforge.net/lists/listinfo/nagios-users
> > > >
> > > >
> > > --
> > > Paulo Pinto
> > > Novis GSP
> > >
> > > pspa at gp.novis.pt
> > >
> > >
> > >
> > --
> > Paulo Pinto
> > Novis GSP
> > 
> > pspa at gp.novis.pt
> > 
> > 
> > 
> > 
> > 
> > -------------------------------------------------------
> > This sf.net email is sponsored by:ThinkGeek
> > Welcome to geek heaven.
> > http://thinkgeek.com/sf
> > _______________________________________________
> > Nagios-users mailing list
> > Nagios-users at lists.sourceforge.net
> > https://lists.sourceforge.net/lists/listinfo/nagios-users
> 
> -- 
> Bosse Klykken - http://www.klykken.com/~bosse - PGP: 0x570ABB4E
> We learn from history that we don't learn from history
> 
> 
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-- 
Bosse Klykken - http://www.klykken.com/~bosse - PGP: 0x570ABB4E
We learn from history that we don't learn from history


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