Problem with NSClient 1.0.7.0onnon-englishWin2000

Bosse Klykken bosse at klykken.com
Thu Nov 7 12:29:57 CET 2002
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I'm having problems with NSClient 0.7.0, on a Windows 2000 Server
Build SP3. The application log gets flooded with error messages like:

NSClient Error: PDH.dll Collect CommitByte - ERROR: 0xC0000BBC 
NSClient Error: PDH.dll Collect CommitLimit - ERROR: 0xC0000BBC 
NSClient Error: PDH.dll Collect Uptime - ERROR: 0xC0000BBC 
NSClient Error: PDH.dll Collect CPU - ERROR: 0xC0000BBC 
NSClient Error: PDH.dll Collect - ERROR: 0x800007D5 

The only checks I'm running against this server is diskspace and one
service. I have tried disabling PerfProc with the Extensible Counter
List from the Recource Kit, restarting NSClient, enabling PerfProc and
restarting NSClient again, without success.

I'd appreciate any suggestions you might come up with.

.../Bosse

On Mon, Sep 30, 2002 at 12:55:56PM +0200, Daniel Geske wrote:
> For future reference:
> Problems with NSClient writing 5 errors to Application Event Log every 5
> seconds and Fix.
> 
> -----Ursprüngliche Nachricht-----
> Von: Paulo Pinto <pspa at gp.novis.pt>
> An: Daniel Geske <daniel.geske at yoc.de>
> Datum: Montag, 30. September 2002 12:41
> Betreff: Re: [Nagios-users] Problem with NSClient
> 1.0.7.0onnon-englishWin2000
> 
> 
> Hehe.
> 
> That's windows, after all... its reactions cannot be predicted ;-)
> 
> The idea... well... I was tempted to suggest you to reboot (I guess it'd
> have the same effect), but you've said something about not wanting to
> 'tamper' with the machine ;-)
> 
> Anyhow, I think it'd be a good idea to forward all our 'discussion' to
> the user's mailing list ... it can help others in the future.
> 
> Hugz :-)
> 
> On Mon, 2002-09-30 at 10:21, Daniel Geske wrote:
> > Hi, me again!
> >
> > You probably will believe it - I still won't:
> >
> > stop nsclient, uncheck all procs, start nsclient, stop nsclient, check all
> > procs, start nsclient did the job!
> > That's incredible.
> > I don't know how you came up with that idea, but thanks!
> >
> > Have a great week!
> >
> > Daniel
> >
> > -----Ursprüngliche Nachricht-----
> > Von: Paulo Pinto <pspa at gp.novis.pt>
> > An: Daniel Geske <daniel.geske at yoc.de>
> > Datum: Freitag, 27. September 2002 18:05
> > Betreff: Re: [Nagios-users] Problem with NSClient
> > 1.0.7.0onnon-englishWin2000
> >
> >
> > Hmm..
> >
> > Do a manual check:
> >
> > /path/to/nagios/plugins/check_nt -H yourhost -v CPULOAD -l 10,80,90
> >
> > I you get a correct result, you got a nagios problem :)
> >
> >
> > > > >> I am running the same client version on another server with the
> same
> > OS
> > > > and
> > > > >> don't get any errors there.
> >
> > Reading this part, I'd suggest you to run the Extensible Performance
> > Counter List" on that machine and compare.
> >
> > One other thing you can try is to DISABLE PerfProc, relaunch nsclient,
> > ENABLE PerfProc and relaunch nsclient. I know it sounds weird, but hey,
> > this *IS* windows, after all :-)
> >
> > Are you using the W2K Resource Kit German version ? I dunno if there is
> > a difference between the english and german versions of the reskit ...
> >
> > Give it a try ... and tell me something :)
> >
> > Hugz,
> >
> > On Fri, 2002-09-27 at 15:25, Daniel Geske wrote:
> > > The only thing of the four starting with Perf*, that was disabled was
> > > PerfOS - it is enabled now. I restarted the NSClient service, no
> success.
> > > :-(
> > > Any other ideas? I'm lost.
> > >
> > > Thanks.
> > >
> > > Daniel
> > >
> > > -----Ursprüngliche Nachricht-----
> > > Von: Paulo Pinto <pspa at gp.novis.pt>
> > > An: Daniel Geske <daniel.geske at yoc.de>
> > > Cc: nagios-users at lists.sourceforge.net
> > <nagios-users at lists.sourceforge.net>
> > > Datum: Freitag, 27. September 2002 16:24
> > > Betreff: Re: [Nagios-users] Problem with NSClient 1.0.7.0
> > > onnon-englishWin2000
> > >
> > >
> > > The tool is called "Extensible Performance Counter List.", and it
> > > belongs to the reskit "Performance Tools".
> > >
> > > It's not supposed to cause any type of damage to your machine: in fact,
> > > if you have anything on that machine that depends on the perfcounters,
> > > I'd say that it won't run :->
> > >
> > > Take a look at the tool... it's a enable/disable Perfcounter utility.
> > > It won't cause any damage :)
> > >
> > > P.S. - My guess is that you have 'PerfProc' disabled ... enable it :)
> > >
> > > Hugz all.
> > >
> > >
> > > On Fri, 2002-09-27 at 14:50, Daniel Geske wrote:
> > > > Hi Paulo,
> > > >
> > > > May there be anything else I can do before having to reinstall
> something
> > > on
> > > > that host? I'd rather not touch anything on the server (anything else
> > runs
> > > > just fine) because it's used in production and there is currently no
> > > backup
> > > > for it.
> > > > If this must be _the_ solution to the problem, I suppose I need to
> talk
> > to
> > > > the IT management and then go ahead and do what needs to be done.
> > > > Thanks for your answer!
> > > >
> > > > Sincerely,
> > > >
> > > > Daniel Geske
> > > >
> > > > -----Ursprüngliche Nachricht-----
> > > > Von: Paulo Pinto <pspa at gp.novis.pt>
> > > > An: Daniel Geske <daniel.geske at yoc.de>
> > > > Cc: nagios-users at lists.sourceforge.net
> > > <nagios-users at lists.sourceforge.net>
> > > > Datum: Freitag, 27. September 2002 14:51
> > > > Betreff: Re: [Nagios-users] Problem with NSClient 1.0.7.0 on
> > > > non-englishWin2000
> > > >
> > > >
> > > > >Hello.
> > > > >
> > > > >It's not a NSclient problem, it is a Window$ performance counters
> > > > >problem.
> > > > >
> > > > >On the W2K reskit you'll find an application to
> check/modify/reinstall
> > > > >the perfcounters ... If you can't find it, tell me... I'll try to
> find
> > > > >it for you.
> > > > >
> > > > >Hugz,
> > > > >
> > > > >On Fri, 2002-09-27 at 13:34, Daniel Geske wrote:
> > > > >> Hi all,
> > > > >>
> > > > >> I have a problem with NSClient 1.0.7.0 running on a german version
> of
> > > > >> Windows 2000 Server.
> > > > >> Every five seconds the NSClient adds 5 Errors to the Applications
> > > section
> > > > of
> > > > >> the NT Event Log.
> > > > >> When NSClient first starts it recognizes the correct language code
> > for
> > > > the
> > > > >> system.
> > > > >> I am running the same client version on another server with the
> same
> > OS
> > > > and
> > > > >> don't get any errors there.
> > > > >> For some reason the version of the files pdh.dll and psapi.dll in
> > > > nsclient's
> > > > >> directory differ from the ones in the windows/system32 directory.
> The
> > > > ones
> > > > >> in the nsclient dir are
> > > > >> These varibles of the check_nt plugin work w/o any problems:
> > > > >> CLIENTVERSION
> > > > >> USEDDISKSPACE
> > > > >> SERVICESTATE
> > > > >> PROCSTATE
> > > > >>
> > > > >> These varibles return errors or invalid data:
> > > > >> CPULOAD - NSClient - ERROR:Malformed request or internal error.
> Check
> > > > >> EventLog:None&2&35
> > > > >> UPTIME - System Uptime : 0 day(s) 0 hour(s) 0 minute(s)
> > > > >> MEMUSE - Memory usage: total:0.00 Mb - used: 0.00 Mb (nan%) - free:
> > > 0.00
> > > > Mb
> > > > >> (nan%)
> > > > >>
> > > > >> The error messages in the nt log all talk about the pdh.dll file.
> > Then,
> > > 4
> > > > of
> > > > >> five messages have the same error code:
> > > > >> CPU, Uptime, CommitWrite, CommitByte (all error code 0xC0000BBC),
> > > Collect
> > > > >> has (0x800007D5).
> > > > >>
> > > > >> I have already contacted the team of NSClient, but did not receive
> a
> > > > >> response as of yet.
> > > > >>
> > > > >> I would be happy to hear from anybody providing hints to the
> solution
> > > of
> > > > the
> > > > >> problem.
> > > > >>
> > > > >> Thank you.
> > > > >> Sincerely,
> > > > >>
> > > > >> Daniel Geske
> > > > >>
> > > > >>
> > > > >>
> > > > >> -------------------------------------------------------
> > > > >> This sf.net email is sponsored by:ThinkGeek
> > > > >> Welcome to geek heaven.
> > > > >> http://thinkgeek.com/sf
> > > > >> _______________________________________________
> > > > >> Nagios-users mailing list
> > > > >> Nagios-users at lists.sourceforge.net
> > > > >> https://lists.sourceforge.net/lists/listinfo/nagios-users
> > > > >--
> > > > >Paulo Pinto
> > > > >Novis GSP
> > > > >
> > > > >pspa at gp.novis.pt
> > > > >
> > > > >
> > > >
> > > --
> > > Paulo Pinto
> > > Novis GSP
> > >
> > > pspa at gp.novis.pt
> > >
> > >
> > >
> > > -------------------------------------------------------
> > > This sf.net email is sponsored by:ThinkGeek
> > > Welcome to geek heaven.
> > > http://thinkgeek.com/sf
> > > _______________________________________________
> > > Nagios-users mailing list
> > > Nagios-users at lists.sourceforge.net
> > > https://lists.sourceforge.net/lists/listinfo/nagios-users
> > >
> > >
> > --
> > Paulo Pinto
> > Novis GSP
> >
> > pspa at gp.novis.pt
> >
> >
> >
> --
> Paulo Pinto
> Novis GSP
> 
> pspa at gp.novis.pt
> 
> 
> 
> 
> 
> -------------------------------------------------------
> This sf.net email is sponsored by:ThinkGeek
> Welcome to geek heaven.
> http://thinkgeek.com/sf
> _______________________________________________
> Nagios-users mailing list
> Nagios-users at lists.sourceforge.net
> https://lists.sourceforge.net/lists/listinfo/nagios-users

-- 
Bosse Klykken - http://www.klykken.com/~bosse - PGP: 0x570ABB4E
We learn from history that we don't learn from history


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