Escalations Issue - Please help

[Russell Scibetti]

I have escalations defined for all the services I am monitoring (using 
*).  I want the first notification to go to the contactgroup for that 
service (ops), then the 2nd notification to go to ops and admins, and 
finally the 3rd and up (no upper limit) to go to dutygroup (everyone). 
 I have the following in my escalation config: (the default contactgroup 
for all services is ops)

define serviceescalation{
        host_name                       *
        service_description             *
        first_notification              2
        last_notification               3
        contact_groups                  ops,admins
        }

define serviceescalation{
        host_name                       *
        service_description             *
        first_notification              3
        last_notification               0
        contact_groups                  dutygroup
        }

Now, the behavior I'm getting is this.  The first notification does get 
sent to ops and the second gets sent to ops and admin.  However, then 
Nagios stop notifying.  I never get an more notifications sent out, to 
anyone!  (I also tried setting last_notification for ops and admins to 
2, and got the same behavior.  It never started the next escalation).  I 
am running Nagios 1.0b3.  Can someone please help me out?  Are the 
configs wrong?  Is this a known bug?  Any advice is appreciated.    Thanks.

-Russell

-- 
Russell Scibetti
Quadrix Solutions, Inc.
http://www.quadrix.com
(732) 235-2335, ext. 7038




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