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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>It would really be helpful to see the configs, at least the person and group definitions to determine any issues. The information that you have provided does not given enough details to determine any inheritance from templates.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>It should then be possible to see where the final service is actually going to email to.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Cheers<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>James<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-left:solid blue 1.5pt;padding:0cm 0cm 0cm 4.0pt'><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Matsushita, Nobuo [mailto:Nobuo.Matsushita@childrenscolorado.org] <br><b>Sent:</b> 19 February 2013 19:04<br><b>To:</b> nagios-users@lists.sourceforge.net<br><b>Subject:</b> [Nagios-users] Help --- email notification problem<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>Hi,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>I am using nagios 3.4.4. and RedHat Enterprise v 6.3. And I compiled from the source.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt'> </span><span style='font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>I am experiencing strange email notification problems. I have been using nagios since 3.2, but I didn’t notice this problem until recently. The problem is that not only correct contact person gets the notification by email, but also some other group people gets the same notification. Depending on which directive use, different group gets the notification:<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'> In the template file(service_templates.cfg),<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt'> </span><span style='font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt'> </span><span style='font-family:"Calibri","sans-serif"'>If I use:</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span><span style='font-family:"Calibri","sans-serif"'>contacts personA-email<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt'> </span><span style='font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt'> </span><span style='font-family:"Calibri","sans-serif"'>Then notification goes to personA and group D ( personA is not in the Group D)<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt'> </span><span style='font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt'> </span><span style='font-family:"Calibri","sans-serif"'>But If I use contact_groups test-C <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'> And in the service file, I put the following directive:<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'> contacts personA-email<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt'> </span><span style='font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt'> </span><span style='font-family:"Calibri","sans-serif"'>Then the notification goes to person A and Group E ( personA is not in the Group E)<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>Am I doing wrong ? Does anybody have similar experience?<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>Since I am subscribing this mailing list using digest mode, I will be appreciated if you can send me a copy to my address.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt'> </span><span style='font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>Thanks in advance<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri","sans-serif"'>Nobuo<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt'> </span><span style='font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt'> </span><span style='font-family:"Calibri","sans-serif"'>Then the notification goes to <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt'> </span><span style='font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt'> </span><span style='font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt'> </span><span style='font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt'> </span><span style='font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.0pt'> </span><span style='font-family:"Calibri","sans-serif"'><o:p></o:p></span></p></div><div class=MsoNormal align=center style='text-align:center'><hr size=2 width="100%" align=center></div><p class=MsoNormal>CONFIDENTIALITY NOTICE: This e-mail, including any attachments, is for the sole use of the intended recipient and may contain confidential and privileged information. If you are not an intended recipient, or the person responsible for delivering this message to an intended recipient, you are hereby notified that reading, copying, using or distributing this message is prohibited. If you are not an intended recipient, please contact the sender by reply email and destroy all copies of the original message from your computer system. <o:p></o:p></p><div class=MsoNormal align=center style='text-align:center'><hr size=2 width="100%" align=center></div></div></div></body></html>